Send My Bag Reviews

Name: Send My Bag
Rating: 4.77

4.8 Rating 1,088 Reviews

95 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,088 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Send My Bag 5 star review on 11th March 2022

Judith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, pick up and delivery”

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Posted 1 month ago

“Good prompt service”

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Posted 1 month ago

“Takes the (back) pain out of travelling!”

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Posted 1 month ago

“It was not my first time with Sendmybag and I will use it again. No damage, on schedule and not that expensive.”

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Posted 1 month ago

“Simple cost-efficient reliable”

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Posted 1 month ago

“Great service. Driver was really, really helpful.”

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Posted 1 month ago

“I had always a great experience..”

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Posted 1 month ago

“Love the service, have used the service twice, and will definitely use Send my Bag again.”

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Posted 1 month ago

“I had a great experience. My bag arrived, and quicker than I had anticipated when sending from Germany to the UK. The information about parking is really good. However I think there should be a little more information about the labels you can use on the outside, because I didn’t have time to get the proprietary equipment delivered, and I also didn’t know where in Germany to get the right supplies. I think in the future it would be great if send my bag would provide some information on the basic supplies that you could pick up at most stationery shops. Finally, it was really hard to know when my back would be picked up, and the pick up driver visited my location about 10 minutes before the end of the window. So, although he did show up, there was no way to be sure, and I was afraid I was going to miss my train. I know it’s hard to really coordinate well with the logistic partners in each and every location, but even so I think there should be a better ability to plan for pick up or drop off. Ultimately, everything worked out for the best. Better ability to communicate with either your driver or with a representative who can coordinate with your specific driver would really improve the service. Even so, my bags arrived where they needed to arrive safely, and I am overal satisfied with the service and would probably use it again.”