This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"I am only giving them one star as there isn't an option to give no stars. Collected a pallet from me. I paid for 48 hour delivery and that was three weeks ago. No sign of my pallet being delivered and given the run around by the customer services. I'm about to lose a £1600 sale because of their incompetence."
"On 02/07/18 I ordered from the Sendapallet site a palleted transport consigment no SAP031246 from Port Talbot but they took 2 pallets in instead of one, Today is 07/07/18 and the palette has not yet come, I have lost time and money because of this intermediate company, the worst experience for me so far!"
"Simple and easy to order a pallet to be collected and delivered. The courier collected the pallet with ease. There was tracking information which I could follow online.
The delivery address was to Isle of Man. It was delivered within 5 days. Brilliant job. Highly recommended."
"Brilliant driver, who could not be more friendly or helpful."
"5 star service. Highly recommended."
"prompt delivery. great communication"
"Great service, informative, responsive, reliable and helpful."
"The oven left Edinburgh in one piece and arrived in London the following day in two pieces. It had obviously tumbled over and was dented and bowed. Unfortunately it was not placed on a pallet at pick up but when it arrived it was wrapped tightly obscuring any damage. I did not get to see the damage for a day or two and then when requesting compensation was told I had to have made a complaint within four days which had passed. My package arrived, hence the adequate score, but I will try another supplier next time."
"The delivery didnt arrive on the day arranged. I phoned to ask when i should expect the goods and was told around 5pm. It is now 8.20 and still no delivery. Appalling."
"Extremely good service. Called me when I wasn't home to ask what to do with package and even came back later again to see if I was home. Would highly recommend!!!!!"
"All good, will definitely use again"
"Easy to book and collection on time"
"It’s.was very quick from start to finish, very impressed ."
"not nice comunication...delivery -- when??????? i have not delivery
Palletways Tracking ID 31606134017
Date Entered 27/04/18
Consignment Number SAP021595
Customer Reference a20dth
Number of Pallets 1
Total Weight 150.00 Kg
Book In Reference
Book In Contact
Current Status DEPARTED HUB
Collection Address & Details
unit 6 griffon court
quarry hill ind est
Delivery Address & Details
Depot 17 MITCHELLS OF MANSFIELD LTD
Surcharge REMOTE CONTRACT COLLECTION
Telephone 0115 9440019
Depot 492 Palletways (UK) Ltd
Service EUROPE ECONOMY
Surcharge EUROPE 3 DAY ECONOMY
Telephone 32 475836741
NoteType Barcode Comments Date Time
Gen Info Note added in Palletways Portal by oliver_kempes: update requested 07/05/18 10:03
Gen Info Note added in Palletways Portal by hildegart_schneider: D17 called / update requesting / 04/05/18 09:10
Archway A02F00E52B SUPPLEMENTARY SCAN - Nijmegen N SHED LOAD on vehicle 492 [Depot 492] 03/05/18 15:35
SCAN A02F00E52B Scan out of hub Nijmegen to depot 492 on 492 03/05/18 15:35
SCAN A02F00E52B Scan into hub Nijmegen from depot 900 on 900 01/05/18 15:52
Archway A02F00E52B SUPPLEMENTARY SCAN - Nijmegen N SHED UNLOAD from vehicle 900 [Depot 900] 01/05/18 15:51
Line Haul Load A02F00E52B UK LMS Scanning 2: A02F00E52B Line Haul Load on 30/04/2018 at 13:36 at Fradley Route:- EXT LIC-NIJ IMPERIAL Vehicle:- WGM4LA9 30/04/18 13:36
Line Haul BayCheck A02F00E52B UK LMS Scanning 2: A02F00E52B Line Haul BayCheck on 28/04/2018 at 03:11 at Fradley 28/04/18 03:11
SCAN A02F00E52B Scanned on to vehicle MTD5 at depot 17 TRUNK RUN 27/04/18 19:46
SCAN A02F00E52B Scanned on to vehicle FD65VYY at depot 17 TRUNK RUN 27/04/18 17:29"
"Excellent service. Prompt, polite and helpful delivery man.
"Great costumer care, and communication."
"Exellent would recommend"
"rang in advance and was very pleasant
delivered exactly where we agreed"
"Great service excellent delivery driver."