Select Fashion Reviews

Name: Select Fashion
Address: Alpha HouseRegis RoadKentish Town, London
Rating: 2.01

2.0 Rating 129 Reviews

25 %

of reviewers recommend Select Fashion

2.0

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Select Fashion:

Select Fashion is a high-street womenswear retailer aimed at 18-25 year olds. With over 1,000 products and new lines added each week, Select offers quality products inspired by the latest fashion trends at an affordable price.

Visit Website

Email:

Customerservices@selectfashion.co.uk

Location:

Alpha HouseRegis RoadKentish Town
London
NW5 3EW

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Select Fashion 1 star review on 23rd June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They still owe me money after 5 months”

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Posted 3 years ago

“Don’t use!!! Robbed me of my money! Never received item and refusing to refund me”

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Posted 3 years ago

“Appalling customer service. No reply within 3 months of a complaint, emailed, Facebook, Twitter - just nothing. Won’t be shopping again with you! Disgusting service.”

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Posted 3 years ago

“Actually really impressed with some of the quality, the sizing can be a bit dodgy but only slightly. I brought some dresses which had the best quality and looked amazing on however the bodysuits looked on the cheaper side and were slightly small but i have kept them.”

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Posted 3 years ago

“The staff in Newcastle u lyme branch are lovely Great clothes cheap.prices which means I can have more and recycle the worn ones to charity ...the only problem I have is they dont do cash refund.”

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Posted 3 years ago

“wouldn't even give it 1 star! complete and utter scammers took £77 off me and still no order has arrived, don't believe the website when they say extra 30% off at checkout cause that doesnt happen and certainly dont bother paying extra for express delivery cause you'll never see your order! I wasnt even supposed to pay express as it was over 70 but it still charged me!!! Absolutely no contact from customer services other than the same blanket email with my order details saying order is shipped and on the way but still no tracking number!!! please please please I urge you to NEVER buy from select!”

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Posted 4 years ago

“THE WORST”

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Posted 4 years ago

“Worst customer service ever, the manager threatened me and my friends to leave the store or she’ll call the security when we simply trying on clothes in the changing rooms and creating no type of havoc she blamed us for the mess we did not create! This is select in stratford westfields!”

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Posted 4 years ago

“If I could give minus 100 I would me and my friends just went to the Westfield select store and the work who said she was the manager fully insulted us.she told us to get out and even said she would call the security for not picking up the clothes we left in the changing room eventhoght we repeatedly told her that it’s wasn’t us who left the clothes there.instead she responded but saying I don’t care get out or I’ll call the security just because we were young teens that didn’t even say anything back it was truly insulting do not go there unless u want to get insulted”

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Posted 4 years ago

“Very rude staff . Do not shop there .The quality of clothes is bad. Not good at all. I will never go there again. Went for a refund was denied.”

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Posted 4 years ago

“Waiting xmss order 2wks to be told order was stolen by hermes delivery.l wouldnt of know only l phoned. l reordered and placed new order paid extra next day delivery 2hrs later l recieved an e.mail all out of stock and il have to wait 3/5days for my money its Disgusting!! You didnt wait for my payment that long. Costomer Service couldv told me instead of taking my money”

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Posted 4 years ago

“Disguted as the company they would not exchange a pair of trouser which i lost my receipt but still had label on trouser now i have found receipt which was 15 day and there stupid policy is 14 days which i would of accepted a voucher never shop there again they are quick to take your money”

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Posted 4 years ago

“They do not pay there workers! Such cheap and rude people who are using people for free labour. Do not support this company!”

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Posted 4 years ago

“Wouldnt buy anything from here brought two coats one of the buttons came off one and the pocket button came off my other one also brought a leather jacket which is starting to wear away”

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Posted 4 years ago

“I visited the Maidstone branch of Select on Monday 16th September. After selecting three items of clothing that I wished to purchase I went to the till to pay. There were two members of staff that were visible. I waited, and waited, and waited, for several minutes. I had an appointment to get to and was keen to be served and go about my business. However, neither of the two sales assistants were in any hurry to serve me so I left the goods on the counter and left the store. The length of time I waited wasn't the main issue here, although annoying, it was the fact that I wasn't even acknowledged. Very rude.”

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Posted 4 years ago

“Absolutely disgusting customer service yesterday 12/09/2019 in the Select in Maidstone. Tried exchanging two pairs of leggings which had holes in the back where the security tags had been where I was told they wasn't able to exchange them without a receipt. I asked for the head office contact number as I was unhappy with what I've been told in which a member of head office spoke with the lady behind the counter and advised her to exchange my leggings due to these being faulty. The lady behind the counter was certainly not happy to serve me after that.”

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Posted 4 years ago

“Disgusting customer service in South Shields told we weren’t allowed refund there is very small sighn apparently can’t see this store staying open on this high street we were given credit note wich I am not happy about manager had awful attitude won’t be shopping there again”

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Posted 4 years ago

“After weeks of my items being returned - Yes it was recorded i contacted the company - Ignored then tried again and no responce please be aware i wish i had read all the bad reviews before using this comapny”

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Posted 4 years ago

“Staff are an absolute joke, all two of them!!! Which, yes is down to the company themselves who pay for one senior member and one under twenty five year old so able to pay under national minimum wage. Neither of them knew what they were doing when I went in to exchange goods and I had to guide them through the procedure when they just looked at me gormlessly. The icing on the cake was when I said that one of the items was one I wanted but just needed a different size and asked for her help to find the same item in the store. She replied by saying, well where did you get it from, it should be in the same place. I replied by saying well if I knew that, then I wouldnt be asking you. She then said OK no need to be rude, and walked away!!!! Emmmmm. Very unintelligent staff with no understanding or interest in their job. No understanding or interest in the company they work for and no interest or understanding of customer service. These are the qualities this company looks for when they employ all of two staff to look after one of their stores, so they can pay them peanuts without any questions.”

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Posted 4 years ago

“Ray at the Haymarket store in Leicester (says she’s originally from Coventry) wasn’t really helpful. I thought she was quite forceful in terms of kept bragging and telling me to go back to Birmingham to do my exchange or refund on gift card from my purchased items because it looked like she couldn’t be bothered to from the very beginning. I don’t get why she kept telling me to go back to Birmingham when all the Select stores are the same. I also rang in this morning about student discount and the store did say yes just show them a card or uni days. However, when I went into store she was abrupt and just told me to go back to Birmingham. I accepted the fact that they did not take uni days but I don’t get why they would say they do. However, that’s not the point. I didn’t enjoy the customer service as I felt she was being rude and forceful.”

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Posted 4 years ago

Select Fashion is rated 2.0 based on 129 reviews