See Tickets Reviews

"Nope, nada, nothing\u2026 tried too many devices and browser combos to count, same message each AND every time"

"Two days to the gig and I still have no tickets. App that you MUST have to get tickets does not work. Same error message despite reinstalling app dozens of times. Took my money no problem but no way of getting the tickets. Garbage company. Ref 68643926"

"Bought tickets for an event that was already concluded. Why the portal let me buy tickets for an event that was already over is beyond me. When reaching out for a refund I was told none could be provided. Total BS. Scam policy. Should be avoided by promoters and buyers alike."

"Bought tickets for an event that was already concluded. Why the portal let me buy tickets for an event that was already over is beyond me. When reaching out for a refund I was told none could be provided. Total BS. Scam policy. Should be avoided by promoters and buyers alike."

"Tried to buy tickets for about a week to this show and kept getting this error. In the meantime of the site not working the show sold out. \ud83d\ude12"

"THIS IS THE SHADIEST COMPANY I EVER\u2026\nTHIS IS THE SHADIEST (BECAUSE THE WON'T LET ME WRITE ANOTHER 'S' WORD) COMPANY I EVER HAD TO DEAL WITH FOR TICKETS.\n\nTickets booked and paid for in July 2021. Event to take place on 11 November 2021.\n\nEmail confirmation reads that physical tickets will be sent by mail and to only contact them 48 to 72 hours prior to event of tickets still not received. Why no digital tickets though??\n\n72 hours prior to gig I contact them: no customer service number no livebot. I receive an email 24 hours later telling that tickets have now been despatched and a Royal Mail link to track the package.\n\nI was away but scheduled to get back home on the day of the event. Arrived in the early morning and no letter in the post.\n\nI checked the Royal Mail link and it did not work. Nor did the tracking number when entered manually in the Royal Mail site. HOW IS THIS NOT A SCAM!\n\nSeveral emails sent but since there is no telephone number at all (an old one I dug out online did not work) or a livebot or even an email address that is not a donotreply@ I am only left with contacting them through their form and I have already been wasting one full hour trying to sort this out!!!!\n\nI STILL DO NOT HAVE MY TICKETS !!!!!!"

"Thieves hiding behind template emails\r\n\r\nThis company stole my money. My event was postponed twice due to covid, and I requested a refund. I'd paid over a year ago using a credit card issued by a now-defunct provider - i.e. there's no way for money issued to it to get back to me. This is probably not an uncommon scenario given covid-related postponements of events. I've advised SeeTickets of this four times, offered to provide written proof from my former card provider and new payment details etc. This would be easy for them to resolve: instead, they have responded to my emails with three (THREE) template emails stating that \"the refund has been issued\". It's now been TWO MONTHS since I requested this refund, and still, only form emails.\r\n\r\nI have it in writing from my former provider that any refund would have been bounced right back to SeeTickets; they know exactly what they're doing here, which is trying to hold on to customers' money for as long as possible. \r\n\r\nThey closed their call centre some time ago, and have only a webform for contacting them - which, interestingly, doesn't send you a copy of your messages (which is the norm with webform customer service). If you find yourself having to contact them, make sure you save copies of everything (and god help you).\r\n\r\nFor anyone in a similar situation, note that SeeTickets are members of The Society of Ticket Agents and Retailers, whose dispute resolution form is easily found online. Complaining to STAR is probably the only way to get an actual human response out of SeeTickets, so I will be starting this process tomorrow."