Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually outstanding .”

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Posted 2 years ago

Hello Matgery Thank you for taking the time to review your recent order with us. Oh no we are so very sorry to hear this, please forgive us. We will be in touch to chat this though with you to get a little more feedback. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 2 years ago

“Lovely, pricey, but worth it!”

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Posted 2 years ago

“Reasonable price with excellent quality!”

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Posted 2 years ago

“Excellent product, accurate colour reproduction from screen, speedy delivery, thank you”

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Posted 2 years ago

“Relaxed denim loop top linen curtains in natural colour are exactly as ordered and exactly what I'd hoped they'd be. Loving the new addition to my bedroom. Thanks guys!”

Secret Linen Store 5 star review on 14th August 2021

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Posted 2 years ago

“Excellent quality customer service! Highly recommended!”

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Posted 2 years ago

“Second purchase really like the cotton bedding from Secret Linen,cool and comfortably, washes really well.”

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Posted 2 years ago

“Love this sheet,so soft and luxurious,have not washed it yet.”

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Posted 2 years ago

“We love our new linen duvet set, great quality and the colour is perfect. Very friendly and helpful service. Fast delivery too. Will be saving up for another set!”

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Posted 2 years ago

“Excellent service , beautiful bed linen and excellent quality”

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Posted 2 years ago

“Have bought from SL before and always found products to be good quality and customer service is just excellent!!”

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Posted 2 years ago

“Really happy with my linen, amazing quality would definitely recommend”

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Posted 2 years ago

“Friendly staff, very quick delivery, excellent quality”

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Posted 2 years ago

“Lovely bedlinen, great service.”

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Posted 2 years ago

“Delivery arrived very quickly. I had to return it as I am moving house and will decide later what I need. Packaging was nice and quality good. Returns process was very easy and refund given so much quicker than other companies I have used.”

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Posted 2 years ago

“Superb quality and very generous sizing ,would recommend”

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Posted 2 years ago

“Beautiful colours, that’s what attracted me. I mix up colours so everything is different and is bonkers on my bed lol. The quality is perfect, believe it or not, I sleep better, don’t sweat quite as much and do feel really comfy cozy in them. I am really happy with my purchases. Bonus bonus Beautiful colours and good sleep - no complaints from me. Pricey, but worth it. An investment.”

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Posted 2 years ago

“Good quality and fantastic service also excellent pillows.”

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Posted 2 years ago

“Good quality bed linen with French seams - you don't see many of those these days! Always prompt delivery and well packaged. I use these in my holiday let as they are good quality and fit on deep mattresses. I have bought the seersucker bedlinen as it always looks good. I was hoping to be able to get away without ironing but find it does need ironing to meet the standards I think visitors expect.”

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Posted 2 years ago

“Lovely valances and great customer service from SLS when I changed my mind of colour. Thank you”

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Posted 2 years ago

Secret Linen Store is rated 4.9 based on 8,013 reviews