Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice good quality duvet but I was disappointed there was no matching pillow slips supplied”

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Posted 3 years ago

“Lovely quality. Bit disappointed in the teal colour as it’s a bit washed out looking.”

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Posted 3 years ago

“I do like my striped bedding very much soft and comfortable.I would have preferred the fitted bottom sheet to the linen but got the impression that it would remain out of stock.Hence purchase of linen which no doubt I will get used to. Otherwise all well! !”

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Posted 3 years ago

“My review would have been excellent except it was very frustrating not to be able to just exchange the colour on the returns form and have the new ones sent to me. Having to re- order meant I didn’t get round to doing it and you have lost an order. Shame. Quality of linen was lovely but the rose colour wasn’t right for my room.”

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Posted 3 years ago

“Amazing products, love my new bedding...just a little bit pricey”

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Posted 3 years ago

“I ordered a feather mattress topper and it was definitely worth waiting for. My bed has never been so comfortable! My only quibble is the elastic straps that hold it on are a smidge too short for my deep mattress so they slide off and the topper slides about. It is a minor irritation though.”

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Posted 3 years ago

“Order process is good although I didn't receive an email acknowledgement which you normally get with other companies so I was a little concerned. Delivery time was good and very pleased with the quality of product so far.”

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Posted 3 years ago

“Lovely soft linen bedding. The only downside is that fibres come off the linen onto night clothes”

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Posted 3 years ago

“Hi, I really liked the duvet cover when I received it, loved the design and the softness of the material. But I did not know that that material leaves so much fluff, after a few days the mattress cover, and even the carpet were full of it. The packaging and the tea bag were very nice, thank you”

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Posted 3 years ago

“We bought a mattress protector made of pure cotton. It is far more breathable and comfortable than others made of synthetics. The size is fractionally larger than stated but that does allow for washing shrinkage and is a great fit on the bed. A bit more expensive than some suppliers but you do get what you pay for. ”

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Posted 3 years ago

“Very happy with the duvet. High quality finish, warm and light”

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Posted 3 years ago

“Beautiful linen for the bed, the fabric is a little harder after washing, I may try some sotener in the wash next time. But really gorgeous nonetheless and a lovely colour - Cumin.”

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Posted 3 years ago

“First time I have ordered from you and I am delighted, really good quality. I will be using you again. Thank you!”

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Posted 3 years ago

“Love the quality but not impressed with the fit. Despite being washed and tumble dried, my super king size fitted bottom sheet is too big and doesn’t stay in place well. Unfortunate as I love the quality and colour.”

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Posted 3 years ago

“Excellent ommunication,they mak a personal call if they notice the need toget in youch. Brilliant! Fab quality bedding.”

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Posted 3 years ago

“Great quality on time delivery”

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Posted 3 years ago

“I love the bedding, feels nice and easy to wash and dry. Towels were however disappointing. They are thin and rather rough. Would buy bedding again but not towels.”

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Posted 3 years ago

“Nice quality. Would buy it again.”

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Posted 3 years ago

“Nice products.”

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Posted 3 years ago

“Very good service fast and efficient. I love the colours and linen is divine to sleep in .. The only thing to watch out for is when you wash use a colour protector or delicate wash liquid because I found that the duck egg lost a lot of it colour and now looks very pale..”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,013 reviews