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Secret Linen Store Reviews

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

Company Reviews

Product Reviews

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

Secret Linen Store 5 star review on 26th August 2021

Secret Linen Store 5 star review on 20th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 17th August 2021

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful and extremely helpful and friendly customer service whichever department l have had to deal with. The items l have purchased have been of an high standard. The linen softens beautifully as it is washed. Highly recommended!”

Posted 2 years ago

“Beautiful grey knitted throw, great size. So pleased with it that I ordered another one. Great quality and so soft.”

Posted 2 years ago

“Bought satin duvet cover. Lovely soft natural fabric which doesn’t crumple.”

Posted 2 years ago

“Lovely linen, beautiful packaging, good service”

Posted 2 years ago

“I purchased a pair of the natural relaxed denim curtains. Great quality and speedy delivery. Love them so much I ordered second pair in white very happy with both sets of curtains.”

Posted 2 years ago

“I have bought many products from Secret Linen Store over the past few years and I can genuinely say how delighted I am with everything I've bought. The quality and the softness of the bed linen is exceptional with the added luxury of the pattern and 'feel' when snuggled under the covers. My couches boast beautiful cushions and the towels we have are also luxurious and have a warm feel. Everything washes beautifully in the washing machine and look as good as new after each wash. Thank you Secret Linen Store for the beautiful products we have in our home.”

Posted 2 years ago

“A good service, prompt receipt of our curtains and no issues had.”

Secret Linen Store 5 star review on 20th August 2021

Posted 2 years ago

“Absolutely love the colour- just as gorgeous as my mustard yellow cover. Secret Linen are the best linen duvet covers I’ve bought so far! Would certainly recommend them and the service is excellent, received them very quickly. They wash really well and there is no fading in the colour.”

Posted 2 years ago

“I'd like to thank the Secret Linen customer services team for making me 100% happy with all my orders. Your customer service is second to none and something too be very proud of. Thank you.”

Posted 2 years ago

“My curtains are beautiful had to take them up a little but they look great. Arrived quickly, thank you”

Posted 2 years ago

“Really lovely high-quality bed linen - I bought a king-size duvet, a seersucker duvet cover and pillow cases and a pair of linen pillow cases. All excellent quality and have washed the bed linen and it’s even softer than it was. Really happy. Will purchase from here again.”

Posted 2 years ago

“Love my new bedding.. delighted that the sizing is generous rather than skimpy..feels like I've stepped back in time.. wonderful.. will need to start saving for my next set 🤗. there's no going back 🙂”

Posted 2 years ago

“Quite heavyweight linen and good shades of grey. Also bought a checked linen and a striped cotton. W love it all. Would recommend”

Posted 2 years ago

“Very very good and lovely bedlinen”

Posted 2 years ago

“Amazing! Wonderful! Lovely to in!”

Posted 2 years ago

“Impressed with the communication regarding delivery and even more impressive bed linen …in love with my new bedding 😍 Worth every penny”

Posted 2 years ago

“Quick service, beautifully packaged and, what really matters, excellent quality bedding.”

Posted 2 years ago

“Everything I have ever ordered is lovely and comes on time. I especially like the size tags in the sheets etc so it’s easy for us to keep our linen cupboard tidy (as we don’t need to pull everything out to see what size it is).”

Posted 2 years ago

“I absolutely love my linen duvet cover! I bought a duck egg blue one that matches my curtains perfectly. Excellent quality and speedy delivery.”

Secret Linen Store 5 star review on 19th August 2021

Posted 2 years ago

“Beautiful bed linen, I have now bought two sets from this excellent store. The quality and customer service is outstanding and they are always so friendly and helpful 😊 The colours I have bought have looked exactly like they do on the website. I will definitely be back for more.”

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Posted 2 years ago

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Secret Linen Store is rated 4.9 based on 8,013 reviews