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Secret Linen Store Reviews

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Secret Linen Store

Company Reviews

Product Reviews

4.9

Based on 8,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 10th October 2021

Secret Linen Store 5 star review on 26th August 2021

Secret Linen Store 5 star review on 20th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 19th August 2021

Secret Linen Store 5 star review on 17th August 2021

112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the linens that arrived. Great quality! The sizing of the King Duvet was a little off - but that might be because there are EU and UK sizes. Love sleeping in the soft sheets and cool linens.”

Posted 2 years ago

“I quite liked bed time but now I LOVE it! Great quality, breathable linen, soft to touch. Perfect for hot and cold nights. Very good customer service, I’m already recommending The Secret Linen Store to friends and family. I wouldn’t shop anywhere else. THANKYOU!”

Posted 2 years ago

“I ordered the natural emperor size Linen duvet cover. The colour, texture and look of the cover is fantastic. Feels cool in the warmer nights we have had but I imagine that it will feel just as nice when its cold. Will never have any other bedding other than linen from now on. I also appreciated the personal touch that the company gave including the quick postage and after sales advise. I would not hesitate to recommend the Secret Linen Store to anyone.”

Posted 2 years ago

“Very pleased with my new Secret Linen bedding set. It feels luxurious and so comfortably cool. Fantastic range of colours so there are several possibilities to mix it up and ring the changes. A good weight and well made.”

Secret Linen Store 5 star review on 26th August 2021

Posted 2 years ago

“Excellent quality. Speedy delivery. Will be using again”

Posted 2 years ago

“Beautiful linen, gorgeous website and exemplary customer service. Thank you x”

Posted 2 years ago

“Really pleased with my linen . Efficient service from ordering to my bed!”

Posted 2 years ago

“I bought a pink gingham duvet cover and pillow cases and I am really thrilled with them. It's a perfect shade of pink, the linen feels like really good quality and it looks fabulous on my bed, ironed or not. Delivery was fast and free. I shall definitely buy from this site again”

Posted 2 years ago

“The original service was great but 15m on I have had a minor issue resolved within hours. I didn’t expect an offer to replace a sheet - thank you Emily. Brilliant after sales service and will 100% shop again. Thank you”

Posted 2 years ago

“Excellent quality and speedy delivery…not had a problem so can’t comment on customer service, but I’d certainly recommend to friends”

Posted 2 years ago

“Beautiful fabric”

Posted 2 years ago

“Haven't used them yet but will do this weekend.”

Posted 2 years ago

“Quality bed linen at affordable prices.”

Posted 2 years ago

“The service is excellent - very quick turnaround from order to delivery. I love the extensive colour choice and am very happy with the quality of the linen.”

Posted 2 years ago

“the linen curtains i bought from secret linen store genuinely make any room extra special. they’re pure class: high quality, durable & aesthetically pleasing. i’d recommend investing in them.”

Posted 2 years ago

“Your beautiful bed linen and duvets etc have adorned and been admired in my shepherd hut for two years .Now I have your gorgeous linen duvet on my bed and am already browsing for new editions to my collection .your girls giving advise on the phone are the best .Quite simply,why go anywhere else.........”

Posted 2 years ago

“Ordered large volume of the seersucker linen fro my holiday home, service and price good. Linen beautiful, great quality.”

Posted 2 years ago

“Colors are subtle and sophisticated, quality is amazing, delivery experience was exemplary.”

Posted 2 years ago

“I was thrilled to bits with my linen curtains...but unfortunately my single bed sheet I ordered wrong..it's a little bit to hard on my skin & I've washed it but it hasn't softened as much as I thought..my fault totally.. I wished I had returned it...apart from that mistake love the products & will still buy & recommend to friends...thank you Christine cunningham”

Posted 2 years ago

“Amazing quality, cool design, excellent customer service. Plus, the products smells wonderful. Will continue to shop here”

Posted 2 years ago

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Secret Linen Store is rated 4.9 based on 8,013 reviews