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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,939 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a friendly smile on entering the premises and nothing too much trouble. Every step of the eye test explained to me. Thanks to all the staff at the Poulton-le-Fylde centre.”

(Poulton) - Posted 3 weeks ago

Thank you for the excellent review! We’re so happy your visit at Poulton went so smoothly!

Posted 3 weeks ago

“Excellent service - so thorough and patient. The team at Bourne End have been there for some time and really know their customers. I went to a large chain competitor around a year ago and all I can say is that it is very good to be back with Scrivens. Quality care and advice.”

(Bourne End) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Bourne End!

Posted 3 weeks ago

“I highly recommend Scrivens as the Team are so helpful, cheerful and professional.”

Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“I haven't got my glasses yet, but all I can say is the staff in the Sheffield Orchard Square branch were very friendly and helpful. It's years since I had an eye test and my previous experience (not with Scriven's) was a waste of time and money, so I was a little apprehensive, I needn't have been, I felt completely relaxed and in good hands in the shop. The prices didn't seem bad, and I didn't have a long wait. All in all, so far so good.”

(Sheffield Orchard Square) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Very pleased with the service provided by professional team”

Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Excellent , friendly and professional and would recommend the Hearing care service. ( Bourne Branch, Lincolnshire).”

(Bourne) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“Very friendly staff...very welcome and warm. Eileen was amazing and very attentive...thank you”

Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“Scrivens, Corporation St, Birmingham, is great.. All the staff make you feel welcome. They are helpful from the moment you walk in to the moment you leave. They advise you on the style/colour of glasses that suit your face, to the contact lenses or type of hearing aids to wear aswell! I would recommend Scrivens to anyone. I did, my fiancé. He not only has his glasses from there, but his hearing aids to!”

(Corporation Street) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Corporation Street!

Posted 3 weeks ago

“I was very happy with the care I was given before, during and after my eye-test. The test was carried out efficiently and considerately, and I felt that I was in excellent hands. I'm looking forward to receiving my new long-distance glasses. Thank you.”

Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“Great service as usual. Used to buy from one of the big nationals but Scrivens can compete so they are now my go to place for glasses.”

Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Very professional. Put you at ease with their politeness and constant information about what is being done to help you.”

Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“Amazing staff and very helpful”

Posted 3 weeks ago

Thank you for taking the time to leave us such a positive rating!

Posted 3 weeks ago

“I found all the staff very helpful also help getting my coloured lens put in my new glasses. My mother going to make appointment has she was very impressed with the service.”

Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“My opinion best opticians in Widnes .Staff are so welcoming and very helpful 100%.Emma I think her name was shop manager was lovely introduced herselfas i walked in makes a difference .Nadeem was not there this time who I have to say is so lovely and very thorough checking eyes .Highly recomend them .In fact I'm sending my husband there ASAP”

(Widnes) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 weeks ago

“Delighted with the service, the young lady that did my eye test was brilliant. A credit to your company”

Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Добрая встреча. Внимательное обследование. Полезное лечение. Положительные эмоции !”

Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“I am a client at the Peacehaven branch and they are EXCELLENT! Always greeted with friendly smiles, top-notch care, and lots of advice. You actually feel like you're the most important client they have. WONDERFUL.”

(Peacehaven) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Peacehaven!

Posted 3 weeks ago

“Staff were very helpful had my hearing check and hearing aids fitted at the same time. I have already recommended Scrivens to some of my family.”

Posted 4 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 weeks ago

“I don’t usually write reviews but credit where it’s due. Went to the Rugeley shop a few weeks ago for an eye test. The staff were fantastic. Helpful, professional but in a really relaxed atmosphere. I’m normally terrified of getting my eyes tested but they really put me at ease and explained everything thoroughly. The eye test was very thorough and the optician was lovely. I normally shop around for glasses but I was offered several options and didn’t feel any pressure to buy so I bought them on the spot. Louise who helped me with my glasses is an asset to your company. You have amazing staff and I send huge praise to them all. Thank you.”

(Rugeley) - Posted 4 weeks ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 4 weeks ago

“I recently visited the Colchester branch several times during the process of trying a hearing aid. All the staff are excellent and extremely thorough but the audiologist, Angela Holland was fantastic, a credit to the name of Scrivens. She was not only very professional and knowledgable but carried out her appointments with me in a very understanding way which left me feeling completely relaxed all the way through the process. I would not hesitate in recommending anyone to use them for their sight and hearing needs.”

(Colchester) - Posted 4 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Colchester!

Posted 4 weeks ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,939 reviews