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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,956 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the staff especially Leah she's lovely”

Posted 2 weeks ago

Thank you for taking the time to leave us such a positive rating!

Posted 2 weeks ago

“Rhyl staff are always so polite and caring always a pleasure to go there”

(Rhyl) - Posted 2 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“Excellent service from all that I encountered , really top drawer”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Very friendly optician and explained everything very well”

Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Always very helpful and feel confident that my eye sight is being looked after properly by professionals”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“I've beenu going to the same shop for years, but assistants are very helpful, nothing too much trouble.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a positive rating!

Posted 2 weeks ago

“On my first eye test with Scriven's they picked up on an issue that my previous opticians never spotted in 15 years. They then referred me to hospital for treatment which was successful so obviously I am a happy customer. Should of gone to Scriven's in the first place”

Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Would recommend all my friends to you. Have done already for Hearing test so good Now l will do the same with eye test thank you so much 👏👏👏👏”

Posted 2 weeks ago

Thank you for your wonderful review! We look forward to assisting you again in future.

Posted 2 weeks ago

“Very efficient service at short notice. Great explanation of procedures and relaying information regarding the problem I have.”

Posted 2 weeks ago

“Very efficient service at short notice. Great explanation of procedures and relaying information regarding the problem I have.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“Excellent personal service and care”

Posted 2 weeks ago

Thank you for taking the time to leave us such a positive rating!

Posted 2 weeks ago

“Always feel I have had the best care and advice from Scrivens, Stamford. Referred recently for cataract surgery, which has been carried out quickly and improved my eyesight beyond measure. Recommend 100%.”

(Stamford) - Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Very professional, helpful and friendly staff all round. It was my first visit and am disabled so was apprehensive about my visit but they were all very kind. It was much appreciated. Would certainly recommend. Stamford, Lincs branch.”

(Stamford) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stamford!

Posted 2 weeks ago

“Just had my eye test last week at Alfreton branch totally professional as always”

(Alfreton) - Posted 2 weeks ago

Thank you for the kind words! We’re so happy your visit at Alfreton went so smoothly!

Posted 2 weeks ago

“From the moment I walked in to leaving All the staff was very professional. I was assisted by Wendy who was very helpful and knowledgeable when I was choosing my frames. I left a very happy customer”

Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“My husband had a hearing test with Abi Warrington in Portsmouth branch What a credit to your company. She was professional and very caring. I can’t praise her enough”

Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Just had 6 monthly lens check at Cotteridge Branch. Always good service and first class helpful - special thanks to Marie as always. BUT Scrivens what have you done to the branches following your refurbishments….. not good, why have you inserted a podium it’s looks like a political speech is about to start. In my opinion this layout is not customer friendly, in fact it’s very cynical and clinical. Re think again and please change back - not a good look to customers entering the shop”

(Cotteridge) - Posted 2 weeks ago

Thank you for the kind words! We’ll pass your comments on to the appropriate department for you.

Posted 2 weeks ago

“I have been going to scrivens since I was 2 years old and they are friendly ,helpful and kind members of staff.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“I visited your store in bearwood last week.Im very pleased with the service that I receive from Scrivens Opticans Abbie and Michelle was very helpful.Will return to this branch in the future 👍🏻”

(Bearwood) - Posted 2 weeks ago

Thank you for the kind words! We’re so happy your visit at Bearwood went so smoothly!

Posted 2 weeks ago

“Excellent service & while experience. Extremely knowledgeable staff & customer care. Very through eye test. Extremely happy.”

Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,956 reviews