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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,955 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've always received excellent care and customer service when coming for an eye test in Chipping Norton and the last time was no exception. All members of staff are so friendly and helpful and make you feel like a valued customer. Thank you.”

(Chipping Norton) - Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Very helpful and welcoming. Always happy to help.”

Posted 1 week ago

Thank you for the kind words!

Posted 1 week ago

“Lovely friendly staff. Explained my chosen and prices”

Posted 1 week ago

Thank you for the kind words!

Posted 1 week ago

“MR LATEEF BALOGUN THE OPTOMATRIST WAS SO THOROUGH I HAD RETURNED FOR MY EYE EXAMINATION AND NEW PRESCRIPTION GLASSES TO SCRIVENS KNOWING FULL WELL THEY USED THE OLD METHOD UNLIKE SPECSAVERS ONLY GAVE ME 2 LINES TO READ THE LETTERS ASKED ME TO PICK A OR B IS CLEARER ON REPLYING A, EXPECTING FOR MORE LETTERS TO READ, ENDED AND WROTE THE PRESCRIPTION, I KNEW THEN THAT WOULD BE WRONG SO I RETURNED TO SCRIVENS”

Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Friendly helpful staff,thorough eye test and advice”

Posted 1 week ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 week ago

“Thorough, lots of information shared and a concern addressed at eye appointment time regarding my ear even though it wasn’t booked. We feel thoroughly looked after.”

Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Professional and pleasant experience”

Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Nice and good service, thank you”

Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“All staff were extremely friendly and polite to myself and my wife while she was waiting for me”

Posted 1 week ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 week ago

“Excellent service. Quick response when receiving your glasses”

Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Excellent service from all the staff in willenhall. All are professional and friendly. Front of shop service, excellent was Sophie, Rose, Matthew,and then keira the audiologist. All a credit to your company”

(Willenhall) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Willenhall!

Posted 1 week ago

“I had an appointment this morning (Sat 13th) at your Gosport Branch and must say how delighted I was with the service I received from the young lady Audiologist. How very polite and attentive,and very proffessional, a credit to Scrivens.”

(Gosport) - Posted 1 week ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 week ago

“I attended today for a NHS hearing test as it’s been 4 years since my last one in Haslemere. I was extremely impressed with the professional, efficient, thorough and friendly service that I received by Esther Griffiths. I would highly recommend Scrivens for anyone needing a proper hearing test, especially if they have Esther as their audiologist.”

Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“My hearing was not good,the tests were excellent. Afterwards since i had hearing aids fitted my hearing has been greatly improved, i recommend scrivens with 5 stars.”

Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“My recent visit to the Market Deeping centre went very well with service from efficient and friendly staff”

(Market Deeping) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Market Deeping!

Posted 1 week ago

“The staff were polite, friendly and knowledgeable about the products. The consolation made me feel the operation was a success.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“An absolute pleasure seeing the guys at this establishment. They were articulate professional and very helpful, and made the experience a pleasant one for me. I am now a converted customer to Scrivens Opticians & Hearing Care”

Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Everyone very friendly and helpful”

Posted 2 weeks ago

Thank you for taking the time to leave us such a positive rating!

Posted 2 weeks ago

“Really friendly and helpful staff. Thorough sight test and eye examination. It was worth seeking this independent opticians and compares favourable against other chains”

Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Its actually a pleasure to go into the Rugeley store as the staff are so friendly. For anyone that is a little wary about having anything done, eyes ears, then the staff will always put you at ease. Having said that, they are so professional too”

(Rugeley) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Rugeley!

Posted 2 weeks ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,955 reviews