“Very impressed with ScotbyCycles. Website clear and accurate. Bike selection was impressive. Delivery was on time. Aftercare was perfect. I had small issue with gears and they resolved it immediately. Would buy from them again.”
“What can I say, this store helped me out no end with a warranty claim that manufactures wouldn't. provided a voucher for item once in stock with 12 months life span,recently used it about 6 months later no quibble. Credit were it's due.”
“I chose Scotby Cycles because they were the cheapest by £15 than other online stockists,even the bigger companies! The service and delivery (which was free!) was super quick. Unfortunately I had to send the trainers back as they were too small, returns was easy. I had a query so had to email them, they replied back the same day! I've since ordered another pair of trainers from them. Excellent customer service. I highly recommend Scotby Cycles.”
“Very helpful for an e-bike novice and I eventually purchased a Raleigh Motus Grand Tour step thru, after being given ample opportunity to road test the (smallish) range of other e-bikes.
They certainly have a good make in-house in the Raleigh range, and the more budget Wisper range is interesting too. It would have been nice to try out even more makes (Cube, Kalkhoff etc) under Scotby's roof (or in their street!), but that's not the way this business operates so I had to do the rounds of other bike businesses to check out their offerings, none of which seemed as good as the Raleigh..
I'd like to single out Nathan for special mention; knowledgeable, endlessly patient, guiding rather than pushing me (and my spouse) towards a decision, and not taking the easy route of knocking the local competition (which to be fair weren't knocking Scotby Cycles either) or their machines.
All in all a very pleasant experience!”
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