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Scotby Cycles Reviews

4.9 Rating 3,359 Reviews

99 %

of reviewers recommend Scotby Cycles

Company Reviews

Product Reviews

4.9

Based on 3,359 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Phillip Bennett

Scotby Cycles 5 star review on 3rd September 2023

Scotby Cycles 5 star review on 7th June 2023

Scotby Cycles 5 star review on 16th June 2022

Scotby Cycles 5 star review on 20th May 2022

Scotby Cycles 4 star review on 3rd November 2021

Scotby Cycles 4 star review on 3rd November 2021

59

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After weeks of searching the big stores and online for an xl/xxl frame bike and always failing, I eventually came across scotby cycles online and really happy I did, great choice of bikes and accessories, shopping on their site was really easy to navigate and purchasing was a easy and straight forward, security in regards to paying was really good, emailed me to confirm a number on the transaction to make sure I was not a fraudster and communicated and answered all my questions and my bike was boxed and sent out, I even received it a day earlier than predicted in the order confirmation. I'm really happy with my bike and really happy I did business with scotby cycles over any of the large stores, I have recommended them to a few other people since my purchase.”

Posted 2 months ago

“Always had good experience of shopping in store or online.”

Posted 2 months ago

“Fantastic as ever. Will be sorely missed”

Posted 2 months ago

“Awesome response time. Will use again”

Posted 2 months ago

“Great service over the years so sorry to see the shop go”

Posted 2 months ago

“Amazing service!!!! Good/Honest advice from the start, best price on the web and very fast delivery, amazing thanks guys”

Posted 2 months ago

“This is the 2nd bicycle that I have purchased from Scotby. Great prices, excellent service and always keep the customer well informed.”

Posted 2 months ago

“I have found Scotby Cycles to be efficent and helpful with the few orders I have placed”

Posted 2 months ago

“Excellent company very easy to order from very fast dispatch and delivery service”

Posted 2 months ago

“Always a great place to shop with a good selection of kit and knowledge staff.”

Posted 2 months ago

“Right quality products delivered quickly and at a reasonable price.”

Posted 2 months ago

“Nice prices, good selection of products and straight forward site to navigate. Items delivered on time.”

Posted 2 months ago

“Efficient good value”

Posted 2 months ago

“Ordered Muc Off Ultimate Bike Cleaning kit. Kit arrived late after being held up at DPD depot and arrived damaged. I emailed to advise and they resolved the issue almost instantly. So although product arrived damaged and a little later than planned their customer service to resolve the issue warrants a 5 star.”

Posted 2 months ago

“Great service and great product 10/10”

Posted 2 months ago

“Bought a Wisper Wayfarer ebike.Outstanding value.”

Posted 2 months ago

“Amazing as always Great price and fast delivery 📦 Well done scotby”

Posted 2 months ago

“I had been advised on which lights I need so I knew what I wanted to buy - Scotby cycles had the best price and after my order was put in the lights were delivered very quickly.”

Posted 2 months ago

“Ordered moon nimbus light,arrived 2 days later awesome service 👍”

Posted 2 months ago

“Great service, fast delivery.”

Posted 2 months ago

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Scotby Cycles is rated 4.9 based on 3,359 reviews