Schofields Insurance Reviews

1.0 Rating 3 Reviews
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Anonymous
Anonymous  // 01/01/2019
WARNING TO ALL SCHOFIELDS HOLIDAY HOME INSURANCE POLICYHOLDERS WARNING – IF YOU HAVE HOLIDAY HOME INSURANCE WITH SCHOFIELDS YOU ARE PROBABLY NOT INSURED!!!!!!! SCHOFIELDS CANNOT BE TRUSTED AS THEY ARE SELLING HOLIDAY HOME INSURANCE UNDER FALSE PRETENCES AND SHOULD BE EXPOSED FOR MIS-SELLING In the patronising words of Schofield’s manager, “the clue is in the title”! We have had 2 separate policies for our self-catering guest accommodation on our estate insured with a Schofields Holiday Home Policy for many years without a claim. Faced with a claim, Schofields are now arguing that their policies only cover guests staying “strictly for leisure purposes". This means for example that guests staying for the purpose of a family funeral would not be covered “as this does not constitute leisure purposes". Like many holiday home owners, we accept bookings from airbnb and booking.com, and guests stay for a variety of reasons not known to us when the reservation is made, including business trips, childcare, professional sports players, actors, attending weddings, visiting sick relatives, attending interviews or conferences, visiting children at university, locum medical work. SO NONE OF THESE GUESTS ARE COVERED BY SCHOFIELD’S USELESS HOLIDAY HOME INSURANCE POLICIES EVEN THOUGH THERE APPEARS TO BE NO DISCLAIMER IN THEIR POLICY DOCUMENTS!!! I have spoken to other insurers who provide this type of cover AND THEY WERE BEMUSED by THEIR MANAGER'S comments. SO, IF YOU ARE LOOKING FOR SELF CATERING GUEST ACCOMMODATION INSURANCE BEST AVOID SCHOFIELDS AND IF YOU ARE ALREADY INSURED WITH THEM BEST START LOOKING ELSEWHERE!!! MEANWHILE I'M REFERRING THEM TO THE FINANCIAL SERVICES OMBUDSMAN
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Posted 2 years ago
WARNING TO ALL SCHOFIELDS HOLIDAY HOME INSURANCE POLICYHOLDERS WARNING – IF YOU HAVE HOLIDAY HOME INSURANCE WITH SCHOFIELDS YOU ARE PROBABLY NOT INSURED!!!!!!! SCHOFIELDS CANNOT BE TRUSTED AS THEY ARE SELLING HOLIDAY HOME INSURANCE UNDER FALSE PRETENCES AND SHOULD BE EXPOSED FOR MIS-SELLING In the patronising words of Schofield’s manager, “the clue is in the title”! We have had 2 separate policies for our self-catering guest accommodation on our estate insured with a Schofields Holiday Home Policy for many years without a claim. Faced with a claim, Schofields are now arguing that their policies only cover guests staying “strictly for leisure purposes". This means for example that guests staying for the purpose of a family funeral would not be covered “as this does not constitute leisure purposes". Like many holiday home owners, we accept bookings from airbnb and booking.com, and guests stay for a variety of reasons not known to us when the reservation is made, including business trips, childcare, professional sports players, actors, attending weddings, visiting sick relatives, attending interviews or conferences, visiting children at university, locum medical work. SO NONE OF THESE GUESTS ARE COVERED BY SCHOFIELD’S USELESS HOLIDAY HOME INSURANCE POLICIES EVEN THOUGH THERE APPEARS TO BE NO DISCLAIMER IN THEIR POLICY DOCUMENTS!!! I have spoken to other insurers who provide this type of cover AND THEY WERE BEMUSED by THEIR MANAGER'S comments. SO, IF YOU ARE LOOKING FOR SELF CATERING GUEST ACCOMMODATION INSURANCE BEST AVOID SCHOFIELDS AND IF YOU ARE ALREADY INSURED WITH THEM BEST START LOOKING ELSEWHERE!!! MEANWHILE I'M REFERRING THEM TO THE FINANCIAL SERVICES OMBUDSMAN
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Posted 3 years ago
Not very helpful, misleading website. Operator contacted me after i filled out the online application. I explained that some questions were not clear and that the answers to them would need some further explaining. I was told that based on the question answers I had provided they would not be able to insure me. Used a different company who were happy to help me complete the questions on the telephone and after fully explaining my position they provided me with the exact policy I needed. This leaves the question - why the operator from schofields rudely dismissed me and my application.
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Posted 6 years ago
Schofields Insurance is rated 1.0 based on 3 reviews