Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,551 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,551 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received my order.”

Helpful Report

Posted 3 years ago

“Would buy from them again”

Helpful Report

Posted 3 years ago

“Very quick delivery and fair price for my Clarins Moisture-rich lotion 200ml. The lotion was £10 cheaper here, than I found in most stores. Thank you so much.”

Helpful Report

Posted 3 years ago

“Excellent price. Service, delivery etc. Recommended.”

Helpful Report

Posted 3 years ago

“Happy with the service, genuine product and quick delivery.”

Helpful Report

Posted 3 years ago

“Brilliant service”

Helpful Report

Posted 3 years ago

“Fast delivery! And great price!”

Helpful Report

Posted 3 years ago

“The perfume arrived as described and ahead of schedule. Perfect.”

Helpful Report

Posted 3 years ago

“I have not gotten my percel. It's been 20 days. Do I have contact PayPal to get money back?”

Helpful Report

Posted 3 years ago

Hi Jennifer As confirmed by email, On you order you just put your town and postcode the delivery driver did not know where to deliver. Regards Scentsational

Posted 3 years ago

“Bought a pair of clippers a week and a half ago and haven’t gotten so much as a shipping update”

Helpful Report

Posted 3 years ago

“am Stil waiting for my order, so can't really say!”

Helpful Report

Posted 3 years ago

“Still haven’t received my purchase”

Helpful Report

Posted 3 years ago

“I placed an order on 6th April, today is the 28th and it has not arrived! I tried to ring Scentsational and did not get through, the phone eventually rang off. Next I sent an email, I have not had a reply! Today is 5th June, I still have not received my order neither have I had any response to phone calls and texts to Scentsational. I would suggest caution before making a payment to this company!”

Helpful Report

Posted 3 years ago

Hi Please contact via email, Live chat, Messenger all details are below happy to resolve Regards Sales@scentsational.com www.scentsational.com/livechat

Posted 3 years ago

“It’s not pli”

Helpful Report

Posted 3 years ago

“Good service, very good pricing and quick and fast delivery. Only downside was only one out of two products delivered and only told on a delivery note that arrived with product. Still waiting for second item”

Helpful Report

Posted 4 years ago

“I am a repeat customer. Scentsational give great service at extremely good prices.”

Helpful Report

Posted 4 years ago

“Easy to order. Good tracking. Products arrived as expected.”

Helpful Report

Posted 4 years ago

“Great product at a great price. Delivery was delayed, but as we are going through a global pandemic it is to be understood. (I picked ON TIME delivery as it’s unfair to criticise as it was out of your control)”

Helpful Report

Posted 4 years ago

“Wrong perfume sent”

Helpful Report

Posted 4 years ago

“Good price and quick delivery/service.”

Helpful Report

Posted 4 years ago

Scentsational is rated 4.7 based on 4,551 reviews