Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,551 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,551 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, I loved the service and my scents”

Helpful Report

Posted 3 years ago

“Good value and Fast delivery”

Helpful Report

Posted 3 years ago

“Very happy with my purchase of After Shave .. Easy Ordering and Fast Delivery ..”

Helpful Report

Posted 3 years ago

“Very efficient with delivery great service to use!”

Helpful Report

Posted 3 years ago

“A good service with prompt delivery of products. Arriving well packed and presented”

Helpful Report

Posted 3 years ago

“I was a bit sceptical at first but 90% of the reviews were good so I decided to order and I'm glad I did. Not only way the aftershave much cheaper but it arrived with full tracked delivery and was packaged really well”

Helpful Report

Posted 3 years ago

“First time I bought from them but prices are much better compared to other online shops and also delivered quickly. Recommend!”

Scentsational 5 star review on 27th August 2020

Helpful Report

Posted 3 years ago

“Order came the next day, very pleased with the service. And I found what I brought cheaper here then anywhere else.”

Helpful Report

Posted 3 years ago

“Used Fendi years ago and thought it was discontinued until I came across this site. Overjoyed that I had found it so ordered straight away and within a couple of days it had arrived. Very pleased indeed.”

Helpful Report

Posted 3 years ago

“Excellent speedy service 10/10”

Helpful Report

Posted 3 years ago

“I was sent the incorrect perfume 2 weeks after ordering and was told on numerous occasions that the correct one had been sent out but it never arrived and I had to ask repeatedly for a refund which I got eventually.”

Helpful Report

Posted 3 years ago

“i never received my order”

Helpful Report

Posted 3 years ago

Hi Seranne Sorry to hear us please contact via email, Live chat or phone and we are happy to look into this for you? Regards Scentsational Help@scentsational.com Scentsational/livechat 0207 193 7816

Posted 3 years ago

“Still haven’t received my item!!!”

Helpful Report

Posted 3 years ago

“I orderd something from you guys and it was advertised as no box it's damaged. I received the product without box and leaking body lotion #wtf”

Helpful Report

Posted 3 years ago

“Good customer service after delivery error. Quick turnaround and genuine product received at good value price.”

Helpful Report

Posted 3 years ago

“All items delivered, very good value and highly recommended. They are true to their word. Thankyou”

Helpful Report

Posted 3 years ago

“It's bin a month a least and haven't received anything!”

Helpful Report

Posted 3 years ago

Hi Sorry to hear that your order has not arrived, The tracking indicates delivery was attempted on the 21st / 22nd May. The parcel is now at your local FEDEX depot awaiting collection. I have contacted you by email to confirm Regards Scentsational

Posted 3 years ago

“Shocking company. Ordered on 15th June for Father’s Day gift still have no order. I then have email cancelling order but no refund!! Never use them again!!! My order complete or a refund its not difficult”

Helpful Report

Posted 3 years ago

“Good price and delivered on time. 👍”

Helpful Report

Posted 3 years ago

“Quick delivery good customer service”

Helpful Report

Posted 3 years ago

Scentsational is rated 4.7 based on 4,551 reviews