ScattySquirrel.co.uk Reviews

Name: ScattySquirrel.co.uk
Rating: 3.78

3.8 Rating 116 Reviews

70 %

of reviewers recommend ScattySquirrel.co.uk

Company Reviews

Metrics

Info

3.8

Based on 116 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Email

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sales@scattysquirrel.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's was easy to order and it didn't take long to be delivered.”

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Posted 5 years ago

“Excellent product. With a recent house move it was much easier to use these for our clothing than packing suitcases. Storage of cashmere wear protected it during the summer months too from moths!”

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Posted 5 years ago

“Wife is delighted with them, thanks very much!!!”

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Posted 5 years ago

“My product said it would take a double duvet and pillow. Barely got my sinGlen quilt in. Cannot get any more air out of it. Quit disappointed.”

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Posted 5 years ago

“The quality was somewhat lacking I was very disappointed with my purchase”

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Posted 5 years ago

“Excellent covers for all of my woollies and also for my dresses. So happy to have found Scatty Squirrel.”

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Posted 5 years ago

“Good product does wot it says on the box👍”

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Posted 5 years ago

“Bought the storage bag for super king duvet. Excellent value and roomy enough to winter store my expensive and enormous 13 tog super king duvet without squashing the feather filling. Speedy delivery too. First time using ScattySquirrel but certain to return for other storage needs.”

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Posted 5 years ago

“Very good service great product thanks”

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Posted 5 years ago

“Ordered some tea canisters and still awaiting my product and no response to email!!!! False website!!!!@”

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Posted 5 years ago

Fortunately our current & future customers can tell when a reviewer needs to grow up and / or may have had a few too many glasses of wine! We're sorry you feel like this but everyone knows online shopping from any website can occasionally go wrong, and we understand why customers get frustrated, but that doesn’t constitute ‘a false website’. If your goods still haven’t been received please send an email to sales@scattysquirrel.co.uk so we can help you. There’s usually a very simple reason for issues like yours, for example your parcel going astray in the post, emails not getting seen immediately by you or us because they go to junk folder, or perhaps you left feedback within only a few hours of emailing us (at busy times our website clearly says it make take us 24 or 48 hours). We would encourage you not to use defamatory statements in future on any site because eventually they’ll get you in trouble with the law. Statements like yours are actually considered false in law because you could never back them up in court, and the evidence of positive customers on this review page alone is enough to legally efute your allegation should we decide to take action.

Posted 5 years ago

“you did not deliver my goods”

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Posted 5 years ago

Thanks for your feedback. We're sorry for your experience. Occasionally items go astray in transit but we don't know unless you tell us. Please contact us at sales@scattysquirrel.co.uk so we can identify who you are as this review isn't verified and we can't tell what your order number is. Many thanks Emma

Posted 5 years ago

“Failure to deliver a simple order of 10 non slipstacking space saving hangers. These may have only been ordered on 8th March but they still haven't arrived...despite a pledge of delivery within 4 to 6 working days. I smell a rat!! (I don't like rats!).”

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Posted 6 years ago

Hi there, Your goods were delivered a week after you ordered. Like most companies working days are Monday to Friday so if you order over the weekend Saturday & Sunday are additional days. Please contact us at sales@scattysquirrel.co.uk if we can help further. Many thanks Emma

Posted 5 years ago

“They sent the wrong goods then said a refund was on the way but gave me excuses, no refund ever given and totally ignoring emails. This is a scam and never buy from them!”

Helpful Report

Posted 6 years ago

Fortunately our current & future customers can tell when a reviewer needs to grow up and / or may have had a few too many glasses of wine! We're sincerely sorry you feel like this but everyone knows online shopping from any website can occasionally go wrong, and we understand why customers get frustrated, but that doesn’t constitute ‘a scam’. In the unlikely event that your bank hasn't yet credited your card statement please email sales@scattysquirrel.co.uk so we can help you. There’s usually a very simple reason for issues like yours, for example there are 3 companies involved in an online payment or refund: our company, our bank and your bank/credit card - occasionally there can be a delay or mistake in one of those organisations. We would encourage you not to use defamatory statements in future on any site because eventually they’ll get you in trouble with the law. Statements like yours are actually considered false in law because you could never back them up in court, and the evidence of positive customers on this review page alone is enough to legally refute your allegation should we decide to take action.

Posted 5 years ago

“Terrible! Ordered storage bags and the wrong size arrived. Sent numerous emails and still have no indication of when the correct size will arrive or whether I will get a refund.”

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Posted 6 years ago

Hi Abby, Apologies for the warehouse packing error on this occasion. We have corrected our mistake for you by sending the correct bags. Please keep the ones we sent in error with our compliments. Kind Regards Emma

Posted 5 years ago

“Could have been packaged better.”

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Posted 6 years ago

Thank you for feedback. Please can you email us so we know who you are so we can see what your ordered and improve packaging for it. Many thanks, Emma

Posted 6 years ago

“Great service. Item just as ordered.”

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Posted 6 years ago

“I WAS VERY PLEASED WITH THE SPEED MY ORDER WAS PROCESSED, i am very happy with the cake tin I bought and will be using scattysquirrel in the future”

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Posted 6 years ago

“The size of the order and good price”

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Posted 6 years ago

“Purchased a milk bottle holder and I’m delighted with the quality of the product, the very reasonable price and how quickly it was delivered. Would thoroughly recommend!”

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Posted 6 years ago

“Most of the mothproof bags were very good but one has collapsed completely.”

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Posted 6 years ago

ScattySquirrel.co.uk is rated 3.8 based on 116 reviews