Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,639 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,639 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 19th July 2025

894

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a phoenix teepee for our daughter’s birthday. It was put together properly but she knocked it down on herself after 2 minutes. The teepee should be sold with a teepee stabilizer (as I now know other teepees are). Without the stabiliser it is dangerous. Now going to have to source one of these ourselves as we can’t return due to it having already been given as a gift.”

Helpful Report

Posted 5 years ago

“The OYOY table is too short to actually use with the coordinating chair or bench as a set. It will crush a child's legs. I have attached a picture. Do not buy it. Shipping this back is going to be expensive and a waste of fossil fuels. Scandinavian design should be beautiful *and* functional. This is not.”

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Posted 5 years ago

“Dummy clips that look nice but completely in practical as they don’t fit on any dummy. Delivery also took ages. Waste of time and money”

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Posted 5 years ago

“The store never has any stock. Everything is ALWAYS sold out. What’s the point wasting time looking for products on the website when you can’t even buy them?!”

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Posted 5 years ago

We're so sorry to hear your frustrations. We are working extremely hard with our suppliers and couriers to ensure items are restocked as quickly as possible. We find ourselves in a difficult situation with a global pandemic, which has increased demand significantly beyond our projections. The team are on hand to answer any questions you have about restock dates or you can sign up to a back in stock notification. Rest assured we're working around the clock to provide the very best service on all fronts. Best wishes, The Scandibørn Team

Posted 5 years ago

“Your out of stock on most of your products!”

Helpful Report

Posted 5 years ago

Hello, We're so sorry you haven't been able to purchase the items from our site you would like. We have seen unprecedented demand over the last 4 weeks and we are working around the clock to ensure we restock as quickly as we can from our suppliers in Europe (who are also having similar challenges). We appreciate this is frustrating, but please do bear with us whilst we get all lines restocked over the next 7-10 days. If you have a query about a particular product you can always email us for a restock date or alternatively sign up for a back in stock notification.

Posted 5 years ago

“We haven’t received what we ordered. I sent you a message yesterday regarding this.”

Helpful Report

Posted 5 years ago

Hi Ayesha, we are sorry the courier are having issues delivering your order. The team have responded to your query, please do confirm back so we can get this sorted for you asap. Best wishes, The Scandibørn Team

Posted 5 years ago

“The item came damaged. I emailed to explain this. They emailed back asking for more info, which I have sent, but haven’t heard anything back yet. I’m really frustrated especially as this is an expensive item and I could have purchased elsewhere who may have rectified issue sooner.”

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Posted 5 years ago

“Items were sent to wrong address and one of the products bought is either broken or very very poor description on website. No customer service response”

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Posted 5 years ago

“Had to get a refund as my product wasn’t sent to me. Very unhappy about this!!! I’m expecting twins so was looking to buy quite a few products as they look lovely but very disappointed”

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Posted 5 years ago

“Bought a cover for my baby bjorn bouncing chair and received the full chair. Got in in touch with the customer service team to notify abut the mistake and they sent a wrong cover again then got in touch for the last time and received a third wrong cover, so disappointing.”

Helpful Report

Posted 5 years ago

“Parcel redirected to wrong address. Asked for this to be rectified twice. Still waiting. Not a great first shop.”

Helpful Report

Posted 5 years ago

Hi Kave, We are so sorrt you've had issues with DPD delivering your parcel to the incorrect drop off point. The customer service team dispatched a new parcel the same day to you which was delivered 7th March. We will forward the tracking on to you. Best wishes, The Scandibørn Team

Posted 5 years ago

“The shipment was multiple weeks delayed despite the products should have been in stock. The tracking code did not work and the comms. With your customer service was not professional.”

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Posted 5 years ago

“I am sorry to leave only one star but I received my two items in individual plastic bags. We do our best to choose eco friendly brands and trust that the sellers do their part, but at the end you receive more plastic at home. So the solution IS to stop buying... It would have been totally fine to receive items in the enveloppe only. As a parent you wash the items anyway before use, as instructed. Please have a think at how to reduce, to stop I should say, single use plastic bags! Thank you”

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Posted 5 years ago

“The goods haven’t been delivered yet!!”

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Posted 5 years ago

Hi Lucy, We're so sorry you have not received your parcel yet - I can see it's waiting for you at the Post Office. Apologies if the courier has not left you a note. We'll resend you the details via email so that you can collect. Best wishes, Christine

Posted 5 years ago

“Worst product I ever bought. Stay away from the”Leander canopy” for your baby’s crib. It is very poor quality - price is definitely not justified. All seams are messy and come apart - very cheap fabric. So disappointed!”

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Posted 5 years ago

Hi Katharina, We're so sorry to hear you are not happy with the product. I can't seem to find your order, please let us know so we can look into this and get you a different canopy or pick this one up for a refund. Best wishes, Grace

Posted 5 years ago

“Wasn’t what it looked like in the images”

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Posted 5 years ago

Hi Annabelle, Thank you for your recent order and your review - we really do appreciate you taking the time to feedback to us so we can continue to improve our products and services. We are so sorry to hear that the item did not appear as it did in the images and it is not as you hoped. We will absolutely make sure our product team review these to ensure this product is accurately represented. We have sent you an email outlining some options including a free collection, we will wait to hear from you and thank you again for highlighting this so we can continue to improve our products and services. Best wishes, The Scandibørn Team

Posted 5 years ago

“Ordered the Trybike after much deliberation, when it arrived the wrong kit had been sent but scandiborn were excellent and the missing part was sent within a couple of days and they even sent my little girl a beautiful gift to say sorry for the mix up, great, honest and excellent customer service. The Trybike is amazing, great quality and stable, we even went through our local wood and it was sturdy and light and safe even on uneven terrain. Thanks”

Scandiborn 1 star review on 12th August 2019

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Posted 5 years ago

“Nothing has been received although my tracking has confirmed 'delivered'. Can you please confirm who this was signed by!”

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Posted 5 years ago

“Pay for returns?! This is the 21st Century of internet shopping we are living in! Won’t be using again.”

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Posted 5 years ago

“Hi there, The website was great however the rucksack has broken already. The zip won’t open and close properly and sometimes bursts open. How do I order a replacement. Many thanks Charlotte”

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Posted 5 years ago

Scandiborn is rated 4.8 based on 17,639 reviews