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Scandiborn Reviews

4.8 Rating 17,005 Reviews

94 %

of reviewers recommend Scandiborn

Company Reviews

Product Reviews

4.8

Based on 17,005 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

03451202244

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 17th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

Scandiborn 5 star review on 10th April 2024

871

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed to see that three days after I purchased the item, it was half price”

Posted 1 year ago

“Item looked ok however delivery by Amazon left in full view to passing public let you down.”

Posted 1 year ago

“The item took a little longer to arrive than I thought it would. My beautiful item was wrapped carefully in lovely tissue paper with a monogrammed paper seal. Unfortunately though, it was then only packaged in a plastic bag so when I took it out of the bag, this lovely gift was crushed, crumpled and creased. Such a shame.”

Posted 1 year ago

“Climbing frame is great so far. Husband will have to do some bits again as planter and screen didn't seem to fit nicely on the space provided - not sure if he got confused with some parts or if it is a factory error. I have also purchased a tools bench from the site and it is well built but ridiculously small for a 3 year old. It is very expensive for what you get. £70 pounds for a tiny little tools bench is too much for real people. Unless you are very rich and don't care about money too much. Also, screws doesn't fit in the wholes on table (the wholes are massive and they just go in without the need of screwing) and it comes with only 4 nails - the only fun on the toy is the nails as kids can use hammer.”

Posted 1 year ago

“Products do not seem much above the quality of something bought in the middle aisle in aldi”

Posted 1 year ago

“I have ordered from Scandiborn before and always been very satisfied. This time I ordered a wooden till- the presentation box was damaged and the no. 1 key was not glued down. Quite disappointed”

Posted 1 year ago

“Would have liked delivery to be free when spending £300+”

Posted 1 year ago

“The people on the phone were helpful when my parcel didn't show up and said They would send a replacement but the delivery people had left it outside in the toy box but not left a note. It took a day though and I had to ring twice to find out what had happened before they emailed. Luckily everything was wrapped in plastic. Probably not the best couriers to choose. Item was fine and just what I needed.”

Posted 2 years ago

“Very happy with the product, however feel the description was miss leading. Purchased the baby seat and looking at the images / text assumed it would come with legs, upon delivery found out it didn’t. I contacted one of your team members and discussed the issue and they assumed it would come with legs also but had to do some investigation. I was then informed I had to buy a separate piece / item Evo180 (I think) which was a further £150. All products are great just a shame I wasn’t made aware of this issue ti start with.”

Posted 2 years ago

“Awful delivery service considering the charge - my package was left abandoned in the building and when I spoke to customer service advising I haven’t received it I was asked to go and look for it. Can’t say they were overly helpful.”

Posted 2 years ago

“Most of the stuff from Scandiborn is lovely and aesthetically beautiful, however not always that practical/sturdy. I recently bought a sun hat at £30 which blew off at the slightest gust of wind earlier which I was a little disappointed about!”

Posted 2 years ago

“Colour not quite as in photograph. But service good and returns easy. Would buy from the company again.”

Posted 2 years ago

“Broken goods when parcel arrived, replaced promptly but till broke as second delivery took place! Not well made, very disappointed.”

Posted 2 years ago

“Prompt service and goods arrived. Wry quickly however had to return something still waiting for refund in my account over a week later Advise please”

Posted 2 years ago

“I love Scandiborn however on occasions their customer service hasn’t been up to scratch”

Posted 2 years ago

“Don’t bother purchasing if you’re not 100% set on keeping the item. I bought the play tent and it looked very cheaply made and not great quality. I’d found similar and near identical products for half the price on different selling sites and so I returned it. However you have to pay the postage costs yourself and I had to pay £11.50 to return my item. I know it states this on the website but when the item you receive isn’t up to scratch its terrible for a business to expect you to pay so much to return! I suspect not many people bother and so end up keeping unsuitable items.”

Posted 2 years ago

“Still waiting for return labels so I can do an exchange on size as currently stuck with swim ware too tight for my nephew ! But keep getting the same automated message .”

Posted 2 years ago

“Efficient. Minimal communication during shipping (things just turned up and got left with a neighbour)”

Posted 2 years ago

“Unfortunately not a great experience. Purchased items and paid express postage (£9.99), only for the items to take 3 weeks to arrive, packaging in poor condition. Sporadic customer service, credit note for half the price offered, not received.”

Posted 2 years ago

“Lovely quality toys and well packaged. Thank you”

Posted 2 years ago

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Scandiborn is rated 4.8 based on 17,005 reviews