Saxton 4x4 Reviews

Name: Saxton 4x4
Address: WestwayChelmsfordCM1 3BH, Chelmsford
Rating: 4.61

4.6 Rating 584 Reviews

91 %

of reviewers recommend Saxton 4x4

Company Reviews

Questions

Metrics

4.6

Based on 584 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245351234

Email:

m.poole@saxton4x4.co.uk

Location:

WestwayChelmsfordCM1 3BH
Chelmsford
CM1 3BH

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Saxton 4x4 1 star review on 14th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We cannot thank you enough! Outstanding customer service and attention to detail through out the whole buying process. Would highly recommend using Saxton’s and especially Elliot Bruce who has certainly gone above and beyond.”

Helpful Report

Posted 2 years ago

Hi Jordan! Thank you for your lovely review! Your kind comments will be passed on to Elliot. Kind regards Saxton 4x4

Posted 2 years ago

“Outstanding service as always from Sam, Tarik and Jenna. Quick and efficient. Thank you for the VIP treatment”

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Posted 4 days ago

“Darren and Fahan were great in organising test drives for me for three vehicles at short notice this busy bank holiday weekend. Although we did not agree to a mutually agreeable price, Darren’s customer service was of the most highest standard. Thank you Guys”

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Posted 2 weeks ago

“Tom was a total pleasure to deal with You have been fantastic… very supportive… not the usual car sales type.. quite refreshing. Thank you for your support today hugely appreciated. Thanks again.”

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Posted 3 weeks ago

“Collected our car today very happy with the service given by Tom all questions were answered and nothing was too much trouble.”

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Posted 3 weeks ago

“Long story but short version is they charged me for a ceramic coating and didn't apply it properly. Had car 4 weeks and still not resolved. Requested refund and nothing yet. Now having to start a claim with the small claims court.”

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Posted 3 weeks ago

“Drove for 8 hours straight to the dealership and met Brett Robert’s - he could not have been any more helpful, he assured us he would look after us which he did- we have had the car for a month now and we are extremely satisfied- the missus has shocked me by saying we will definitely be back there, and I have already recommended Saxton to family and friends which is something I very rarely do as people have their own tastes - I would also say it is definitely a no pressure sales environment & the choice & quality of cars on show is worth a visit on it’s own, thanks to Brett Luke & Brittany for your assistance Date of experience: 22 February 2024”

Helpful Report

Posted 1 month ago

“Purchased a defender RK70DYU £50500 with a defective passenger front headlight. On day of collecting Saxton 4x4 informed me they had swapped the light with another defender they had in stock!! After telling me an new one would be fitted? I refuse to complete the sale and end contact by phone from sales person Charley and called a Wanker for cocking!! Keep a lookout for the telephone conversation on YouTube??”

Helpful Report

Posted 3 months ago

“Bought a Jaguar F Pace from Saxton 4x4 mid October faced major issues straight away, sent it for repairs for three weeks, got it back in the same condition. Saxton 4x4 is unresponsive to complaints. Discouraged potential buyers from considering them due to poor customer support and unresolved issues. An absolute nightmare!”

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Posted 3 months ago

“Thank you Tom, great service. Nothing was too much trouble, the whole process was made very easy. 10/10.”

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Posted 3 months ago

“I come down to collect my new car today Tom and Britney were great very easy process indeed.”

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Posted 5 months ago

“A huge thanks to Matt Pacey at Saxton 4 x 4 for looking after me. He really went above and beyond. Great service, informative product awareness, professional approach and superb attention to detail. Matt would be a real asset to any employer.”

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Posted 7 months ago

“Superb Service throughout, from the reception staff to the one to one service provided by the salesman who dealt with me, (Charles Wheeler) the service is 2nd to none, (Charles's is a credit to your company) this is my 3rd purchase from Saxton and I wont be going anywhere else to purchase my next vehicle.”

Helpful Report

Posted 7 months ago

“From the start of the process - sales with Ellie Johnson and then with administration with Jenna. Very happy with the service”

Helpful Report

Posted 8 months ago

“A very professional company supplying an outstanding buying experience. Joe and the team are amazing and very very good at what they do which is to match potential buyers with very special motor vehicles. Thanks guys you come with a 100% recommendation.”