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Sargasso & Grey Reviews

4.9 Rating 618 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

4.9

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Sargasso & Grey 5 star review on 24th November 2022

Sargasso & Grey 5 star review on 13th September 2022

Sargasso & Grey 5 star review on 20th July 2022

Sargasso & Grey 5 star review on 17th July 2022

Sargasso & Grey 5 star review on 4th February 2022

Lynne Champion-Jones

Sargasso & Grey 5 star review on 26th August 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service except that the shoes I ordered were extra wide but the shoes that came were wide. When I ohoned I was told they were extra wide even though the box said otherwise. Refunded very quickly. Thank you.”

“The shoes I ordered are beautiful and were exactly what I had hoped for. I was concerned about the fit but it was spot on.”

“My shoes arrived today and I'm thrilled with them. (Clare - platform heels in pale pink). I tried a few sizes before finding the perfect fit for my less than perfect feet! The exchange process is so straightforward and the customer service is excellent. The shoes are beautifully made - now I'm waiting for the matching clutch bag and then I'll be all set for an upcoming wedding. Thank you, Katie!”

“Love my new trainers. It’s a very comfortable shoes and I have been wearing mine for 2 weeks now. I also bought another pair in a different color. I have wide feet and bunions which makes very hard to buy comfortable shoes which looks nice too and this pair is perfect.”

“Most comfortable shoes I have worn for a very long time. They are well made and stylish very pleased I found the company on line.”

“My shoes are really fabulous .. taken me a while to find a fitting to suit my feet … Absolutely delighted.. Thankyou”

“Thank you! After years of struggling to find quality, beautifully made, larger sized shoes, I am just thrilled. With a family wedding coming up I was beginning to panic. I am delighted with the style and fit of the Lola in sand.”

“Excellent delivery period and well packaged. The shoes were beautiful, very soft leather but unfortunately had to return them as they were not suitable for me. Easy ordering and returns process. Will definitely try another style in the future.”

“Sadly the shoes weren’t right for me. They were however beautiful shoes, they arrived quickly and were well packed . Returns were easy and I was refunded quickly. I will definitely use Sargasso & Grey again based on my experience”

“I have very wide feet, bunions😩🤪. I’ve spent a fortune on “nice” shoes over the years only to be in so much pain that they got relegated to the back of the wardrobe. I don’t want to wear what I see as old granny shoes so when I saw this website I thought I’d give it a go. Bit apprehensive as hey the shoes are expensive but not as expensive as all the ones I can’t wear. Well I’ve not been disappointed, the sandals are beautiful and soft, perfect sizing and best of all cover my bunion’s without feeling that my feet are in a vice😩🥰. I am over the moon, can’t express how nice it is to find sandals that look like sandals yet cover the bunions and in turn don't cause the pain. Would i recommend, absolutely, would I buy again, absolutely. Thank you for making fashionable shoes for wide feet, I’m delighted.”

“I ordered the gorgeous new sling backs with kitten heels for my son's graduation. They did not disappoint! They arrived beautifully packaged with a shoe bag. They are comfy but elegant!”

“I have painful issues with my feet and it’s hard to find a comfortable dress shoe. I ordered the sling back kitten heel which arrived quickly. Once I opened the box I could see its quality and elegance. Once on, I was able to walk and dance the whole evening!! So happy”

“Very beautiful and comfortable shoes.”

“Quick efficient service. Well packed. I chose the Lola extra wide fit court shoes ..sand suede. They are beautiful & with your help getting the right size, they fit perfect. Very comfortable & heel just the right height. Thank you very much.”

“the shoes were sadly too large so had to be returned. the 5 star review is for the excellent customer service from katie who helped me get the return done. i shall certainly buy from this company again.”

“Totally thrilled with my Olivia green suede shoes. Website easy to use and my shoes arrived within a few days. They’re beautifully made and so comfortable. I love the scalloped edge detailing and block heel. It’s so great to find a company that produces such beautiful shoes for wide feet. Thank you Sargasso & Grey”

“Lovely shoes and truly excellent customer service.”

“It’s always been a challenge to find shoes that are stylish and comfortable for my wide tootsies. The shoes I ordered delivered on both fronts - plus they arrived really quickly. I couldn’t be more pleased!”

“Beautifully made shoes.. wonderful customer service”

“Really pleased to find stylish shoes that fit wide feet not to mention the bunion. Excellent service too .”

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Sargasso & Grey is rated 4.9 based on 618 reviews