Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Santa Letter Direct Reviews

4.6 Rating 17,437 Reviews
90 %
of reviewers recommend Santa Letter Direct
Company Reviews Product Reviews
25,045
 Metrics Info
4.6
Based on 17,437 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gillian
Verified Buyer
“I bought the letter for my 5 yr old grandson and although he was very pleased when he receive it I found the letter to be too long and in a style and used words too old for a 5 yr old. I know I picked the letter but all the letters seemed the same. I had to change the words when I read it to him. Also there was too much writing on one page. As I said my grandson loved the activities and door hands.”
Helpful Report
Posted 4 months ago
Katiuscia
Verified Buyer
“Was nice but I think is better to have More space for let people write”
Helpful Report
Posted 4 months ago
Donna
Verified Buyer
“Not received them yet 12.12.23”
Helpful Report
Posted 4 months ago
Alex
Verified Buyer
“My daughter really enjoyed reseving this and got excited when it came through the door”
Helpful Report
Posted 4 months ago
REBEKKA
Verified Buyer
“I ordered the letter for it to be shipped on the 5th Dec to receive sat 9th, this didnt happen, it only got delivered today 12th, i understand that its very busy with the post, so if i get to do this next year i will order it earlier.”
Helpful Report
Posted 4 months ago
Sally
Verified Buyer
“I ordered 2 letters for my grandaughters, but only 1 arrived, which was very upsetting for her, did complain and sending out another one”
Helpful Report
Posted 4 months ago
Joanne
Verified Buyer
“After last year felt disappointed this year maybe was the option I choose”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“It arrived quickly and the letter was lovely, my son loved it! However the paper was such poor quality that the letter ripped in half as my son took it out of the envelope. We’ve taped it but it’s lost a little magic!”
Helpful Report
Posted 4 months ago
Kathleen
Verified Buyer
“I have used your service for several years now and this year I was very disappointed. I ordered the letter with activity pack for my great granddaughter Caela who is 9 years old. The pack with letter was duly delivered last week, however, the letter was for a 'babys first Christmas' but addressed to Caela. She is now questioning if Santa is real because of this mistake. I appreciate mistakes can happen but at this time of year where children are involved, it was very disappointing. When I emailed yourselves you said you would re-send her letter which we are still waiting on,...I would normally give you 5 stars however, I am sure you will appreciate my lower score this time.”
Helpful Report
Posted 4 months ago
Diane
Verified Buyer
“The letters were fine but you posted them early and not all at the same time.”
Helpful Report
Posted 4 months ago
Leanne
Verified Buyer
“Although my LO letter still hasn't arrived, I have used this before a few times and have always been very good”
Helpful Report
Posted 4 months ago
ELLEN
Verified Buyer
“The letter was lovely and looked very good. The only issue I had was it over a week late, so did not fit in with all the other things that we had planned.”
Helpful Report
Posted 4 months ago
Julie
Verified Buyer
“We are still waiting for it to arrive”
Helpful Report
Posted 4 months ago
Jean
Verified Buyer
“Thank you for sending the Father Christmas letters to my Granddaughters...Holly Haythornthwaite and Hattie Haythornthwaite........but unfortunately when I emailed yourselves to ask if you had received my order for the girls...you replied that you had only received Hollys and not Hattie.s ...so I applied for Hattie to receive a letter again ......and so today Holly got one letter and Hatt got two letters....please could you get back to me to explain....and could I have a refund for one of Hatties letters...Thank you ...I'll wait to hear back from you ...yours Jean Haythornthwaite..(Grandma)..”
Helpful Report
Posted 4 months ago
Jill
Verified Buyer
“My granddaughter received hers but my grandson is still waiting. They say it’s the post code that’s wrong and I don’t know why that should be as they live at the same address”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Good letter, but somehow couldn’t make a basic change”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“2 very excited granddaughters aged 25 & 19 they are both on the good list they never grow out of wanting letters to start Christmas and they were very nice letters”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Usually very good but still have not received anything”
Helpful Report
Posted 4 months ago
Noelle
Verified Buyer
“I’m still waiting on one letter I sent 2!???”
Helpful Report
Posted 4 months ago
Naomi
Verified Buyer
“Lovely letter, the writing could do with being larger.”
Helpful Report
Posted 4 months ago
Santa Letter Direct is rated 4.6 based on 17,437 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request