Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 17,437 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 17,437 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 21st March 2024

741

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Her mummy and daddy loved it.”

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Posted 3 months ago

“Arrived promptly. Envelope was a nice touch. Easy to order too. The letter was lovely and our daughter loved it. As was the certificate. However I have taken a star off for the activity pack. Just felt it lacked something, daughter has never touched it. Other than that small criticism it was fantastic”

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Posted 3 months ago

“We love the Christmas letters but last year 2 of 3 grandchildren never received them. I contacted the company and was told they were resent, but were never received. My concern this season was the back to school letters. I wrongfully assumed they were for this coming fall’s school entry. Not so. It’s a return from holiday/winter break. So confusing. They are essentially a waste of money and confusing to the kids.”

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Posted 4 months ago

“Ordered letters for my 5 grand children. 3 of which are in Canada & 2 in the U.S. the Canadian letters took about 2 weeks to arrive while the U.S. letters took an additional week & a half. 3 of the grandkids are still a bit too young to appreciate what a letter from Santa is about but the other 2 were thrilled to get them & made them even more excited for Santa’s arrival on Christmas Eve. I was very pleased with the quality & accuracy of the letters produced. This was my 2nd year ordering the letters & will certainly be planning on ordering again next year.”

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Posted 4 months ago

“Great letter and delivery”

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Posted 4 months ago

“I've used Santa Letter Direct the last few years and it is brilliant. However we are waiting for our letter which we were supposed to receive 3 days and had an email to say what did we think of our letter but we have yet to receive ours, I hope it's on the way 🤞🙏?!”

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Posted 4 months ago

“My Grandaughter absolutely loved it and really thinks its from Father Christmas.”

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Posted 4 months ago

“Excellent service. Easy website to use.”

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Posted 4 months ago

“Would like a letter for younger children if possible for next year”

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Posted 4 months ago

“Only two out of three received them”

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Posted 4 months ago

“Good company to do business with.”

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Posted 4 months ago

“Nice letter once again. This is the 3rd year I've used Santa Letter Direct and will continue to do so. I love you can add extras as the children grow along with their belief. Only drawback is grammar in some sentences which don't autocorrect. My Grandson loved his Nice list certificate.”

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Posted 4 months ago

“perhaps you could design 1 or 2 for younger children.”

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Posted 4 months ago

“My kids love getting a letter from santander.”

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Posted 4 months ago

“Very good”

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Posted 4 months ago

“Love the letters but I wish I had read through them properly before I'd bought them! Most say that he has received the kids letter to santa... and my kids haven't sent theirs yet haha... I got away with it this time but next time I will really have to double check what is written... instead of just the edit parts!”

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Posted 4 months ago

“My Kids never received the letters that I ordered for them, they are watching the post every day and are so disappointed. I have been using this service for years and never before had a problem.”

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Posted 4 months ago

“I have used Santa Letter Direct for 7 years and love it every year. It never fails to bring magic to our home and keeps the wonder of Santa alive for my little one.”

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Posted 4 months ago

“It did the trick. Would have been nice if it could have put on a card”

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Posted 4 months ago

“All good apart from Nice certificate had a small tear.”

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Posted 4 months ago

Santa Letter Direct is rated 4.6 based on 17,437 reviews