Samuel Windsor Reviews

3.41 Rating 29 Reviews
59% of reviewers recommend Samuel Windsor
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Visit Website

Phone:
0871 911 7044

Email:
customerservice@samuel-windsor.co.uk

Location:
Unit 6, Industrial Estate

Categories:
Fashion
Footwear

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Telephone
"I recently bought some shoes. They look good. The website said to buy a 1/2 size smaller than what you normally buy for US customers. I followed their advice. When I wore the shoes today I could practically walk out of the shoes. They run big on the size. I went to the website to contact them and do not see any contact info except a phone number listed that claims to charge you a fee for contacting them."
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Posted 1 year ago
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"The item I ordered was not delivered but returned to them. Instead of resending it back to me they sent it to another customer. When I said I still wanted it they told me it was now out of stock and they were not getting any more in."
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Posted 1 year ago
"Good seem an OK quality but customer service can be appalling and quality control is slack. Repeated returns of shoes for a number of reasons but quality-checking prior to dispatch would put an end to the problems. Customer Service is OK if you get one of the helpful female operators but the man I've spoken to a couple of times is rude and just could not care less. In future, if I have an issue then I'll hang-up if a male voice answers the phone. It's a real shame because, when perfect, the products ARE good quality and well priced."
Helpful Report
Posted 2 years ago
Samuel Windsor is rated 3.41 based on 29 reviews