Samuel Windsor Reviews

Name: Samuel Windsor
Address: Unit 6, Industrial Estate, Brecon
Rating: 3.07

3.1 Rating 42 Reviews

50 %

of reviewers recommend Samuel Windsor

Company Reviews

Questions

Metrics

3.1

Based on 42 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0871 911 7044

Email:

customerservice@samuel-windsor.co.uk

Location:

Unit 6, Industrial Estate
Brecon
LD3 8LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality very fair pricing and on time delivery.”

Helpful Report

Posted 5 years ago

“Okay if you don't have a problem, but their Customer Service is very very poor!”

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Posted 5 years ago

“I recently bought some shoes. They look good. The website said to buy a 1/2 size smaller than what you normally buy for US customers. I followed their advice. When I wore the shoes today I could practically walk out of the shoes. They run big on the size. I went to the website to contact them and do not see any contact info except a phone number listed that claims to charge you a fee for contacting them.”

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Posted 5 years ago

“Large range of mens shoes and clothing and good value compared to peers.”

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Posted 6 years ago

“I bought a pair of leather boots from the italian prestige collection and I have to say they are one of the best purchases so far. They are really classy however at the beginning the boots are rigid due to the leather. I experienced difficulties while walking but overtime as the leather softens or breaks it will become more comfortable to wear.”

Helpful Report

Posted 6 years ago

“My order was for two pairs of shoes for two persons one pair size 8.5 and one pair size 9 When the order arrived both pairs were 9 but only one was correct the tan deck shoes the other pair size 9 instead of size 8.5 were black loafers The loafers are not even shown in the sale catalogue Very disappointing”

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Posted 6 years ago

“I loved this company, high quality services, standard products the best. Delivery excellent. Happy customer Michalina”

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Posted 6 years ago

“Value for money. Seemless purchase and delivery according schedule”

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Posted 6 years ago

“The item I ordered was not delivered but returned to them. Instead of resending it back to me they sent it to another customer. When I said I still wanted it they told me it was now out of stock and they were not getting any more in.”

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Posted 6 years ago

“Good pair of classic British shoes. This is how's shoe should be made and of coarse their British.”

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Posted 6 years ago

“The product was perfect a great price I would recommend anybody to buy from them their shoes are how a shoe should be made .and most of all their British made. That's what we need more of in this country by British goods .”

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Posted 6 years ago

“The product excellent this how s shoe should be made excellent quality I only would buy British shoes .only the British can make shoes this well to Samuel Windsor ,a great price to .”

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Posted 6 years ago

“Very quick service. Quality products with hassle free process”

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Posted 6 years ago

“Great clothes, good quality and well priced”

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Posted 6 years ago

“HAND MADE ,VERY GOOD QUALITY. VERYGOOD PRICE AND NO QUIBBLE WARRANTY / RETURNS.”

Helpful Report

Posted 6 years ago

“Good seem an OK quality but customer service can be appalling and quality control is slack. Repeated returns of shoes for a number of reasons but quality-checking prior to dispatch would put an end to the problems. Customer Service is OK if you get one of the helpful female operators but the man I've spoken to a couple of times is rude and just could not care less. In future, if I have an issue then I'll hang-up if a male voice answers the phone. It's a real shame because, when perfect, the products ARE good quality and well priced.”