Samuel Windsor Reviews

3.59 Rating 27 Reviews
63% of reviewers recommend Samuel Windsor
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Visit Website

Phone:
0871 911 7044

Email:
customerservice@samuel-windsor.co.uk

Location:
Unit 6, Industrial Estate

Categories:
Fashion
Footwear

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Telephone
"Good seem an OK quality but customer service can be appalling and quality control is slack. Repeated returns of shoes for a number of reasons but quality-checking prior to dispatch would put an end to the problems. Customer Service is OK if you get one of the helpful female operators but the man I've spoken to a couple of times is rude and just could not care less. In future, if I have an issue then I'll hang-up if a male voice answers the phone. It's a real shame because, when perfect, the products ARE good quality and well priced."
Posted 1 year ago
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"started using this company about 15 years ago. good products and a great service. I don't know how they do it at the price."
Posted 2 years ago
"the clothes I ordered were really good value and the fit was perfect will definitely be ordering again"
Posted 2 years ago
"Fast delivery excellent exchanges system"
Posted 2 years ago
"Excellent quality shoes at a great price, very fast delivery."
Posted 2 years ago
"Poor Service, shoes were worn out in a matter of days, returned under the 30day policy and they refunded me less than what I had originally paid. Another rip off company please be aware!!!"
Posted 4 years ago
"I have bought items from Samuel Windsor on a number of occasions, and been happy with the service and quality of the products. However I placed an order in early November which has not been delivered. I live in Portugal and have not had any non-deliveries before. Samuel Windsor have refused a refund for non-delivery, and I will not use them again!"
Posted 4 years ago
Samuel Windsor is rated 3.59 based on 27 reviews