Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got two leather aprons great quality love them thank you”

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Posted 1 year ago

That's great! Thank you, Paula

Posted 1 year ago

“Love the tunic, fits lovely, made very well”

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Posted 1 year ago

“Nice quality clothing, with prompt delivery”

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Posted 1 year ago

“Fab salon wear top. The colour matches perfect with my logo and the fit is beautiful. Thanks again.”

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Posted 1 year ago

“Love the colour, love the fit. Stitching was pretty bad and pulled threads all over. Overall I love them”

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Posted 1 year ago

Hi Kathryn, it's great to hear that you're happy overall. I've sent you an email regarding the stitching issues to see if it's something we can resolve. Kind Regards, Enya

Posted 1 year ago

“my first time ordering from this company so wasn't sure what to expect. all beautiful. the girls love the uniforms. I was delighted. Easy to order and prompt delivery. they want another already”

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Posted 1 year ago

Hi Trea, thank you so much for this lovely review! We are so glad that you and the team love the Wish tunics and the Signature trousers and we look forward to your next order.

Posted 1 year ago

“I received the incorrect size”

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Posted 1 year ago

Hi There, I'm so sorry to hear this. If you contact our customer services team at customerservices@salonweardirect.co.uk they will be more than happy to resolve this for you.

Posted 1 year ago

“Fast and efficient and quality product.”

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Posted 1 year ago

It's so great to hear that you're satisfied with your Elegance tunics. We look forward to your next order!

Posted 1 year ago

“Excellent quality, nice material and made really well. Along with fast delivery. Definitely order again.”

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Posted 1 year ago

“I was so disappointed with the fabric as it said 4 way stretch and there was no stretch at all! I ordered a tunic 2 sizes bigger than my size and it was still too small. I paid delivery then had to pay nearly £5 to return them. Why can't tunics be more true to size. The tunics are good quality material but no stretch and so small fitting.”

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Posted 2 years ago

Hi Gail, I'm so sorry to hear that you're unhappy with your order. I'm surprised to hear that the items weren't stretchy as they are made from 4 way stretch material which is very popular with most of our customers. I will drop you an email in order to try and resolve this for you and look forward to hearing from you.

Posted 2 years ago

“Item was true to size and arrived in a reasonable time frame.”

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Posted 2 years ago

“This is my third sketch tunic purchased from Salonwear Direct, as usual, I'm pleased with it.”

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Posted 2 years ago

“The t-shirt was ok sizing and has washed well. The Tunic of the same size is far to small and as such I can not wear this.”

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Posted 2 years ago

Hi there, I'm so sorry to hear you're not happy with your order. I have emailed you to see what we can do to resolve this issue and I look forward to hearing back from you.

Posted 2 years ago

“I am still waiti on my order as one item was not in stock however feel I have been provided with a good personal service having made an error on the initial order this was quickly resolved by contacting customer service via email”

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Posted 2 years ago

Hey there, it's great to hear that the customer service team were able to resolve the error so efficiently, we'll pass the great feedback on to them. We're working hard to get the final item from your order to you as soon as possible!

Posted 2 years ago

“Really happy with this company, a great selection of items. Customer service is brilliant, replied with in minutes and sorted my queries out straight away.”

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Posted 2 years ago

Hey Leanne, that's great to hear! We'll pass your compliments on to the customer service team.

Posted 2 years ago

“Great quality and good value for money. excellent service and rapid delivery would recommend and i will definitely be ordering again. 👌”

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Posted 2 years ago

Hi Claire! We're so happy to hear that you're happy with your order and we look forward to your next one!

Posted 2 years ago

“Very good!”

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Posted 2 years ago

That's great to hear, Isabela. Thank you for your order!

Posted 2 years ago

“Very happy with my purchase, exactly as picture describes, arrived nice and fast”

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Posted 2 years ago

Hi there, so great to hear you're happy with the product and that it was recieved in a timely manner. We look forward to your next order!

Posted 2 years ago

“It is not the correct fit, i have emailed about a return and heard nothing back. I think i would need 2x sizes up”

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Posted 2 years ago

Hi Carly Sorry to hear you have not received a reply from your email, I have checked all our inboxes and it would appear we haven't received an email from yourself - do you know which email address you sent your email to? You may return the item you ordered for an exchange or refund. If you could complete the return form and enclose this with the items you are returning, we will be more than happy to process your request once we receive the package. If there is anything else we can assist with, feel free to contact us. Kind regards. Tonia

Posted 2 years ago

“very nice fit and shade of colour”

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Posted 2 years ago

Hi Catrinel, we're so glad that your allure tunic met your expectations. We look forwrad to your next order!

Posted 2 years ago

Salonwear Direct is rated 4.2 based on 784 reviews