Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

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Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tonia Wilson has really been looking after our order. The way she has helped has been nothing short of amazing. Based on our experience we have decided to order all of our work uniform from yourselves in the future.”

Helpful Report

Posted 1 year ago

Hi Tasmia, that's great to hear! We'll pass you incredible feedback on to Tonia.

Posted 1 year ago

“superb healthcare uniforms, affordable and good postal system.”

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Posted 1 year ago

Hi Rukayat, thanks for your lovely feedback, we'll look forward to your next order!

Posted 1 year ago

“We had to pay 65 euro tax and delivery charges on our modest order of 5 tunics as we are in Ireland. Please sort out the brexit paperwork on your end as it’s post prohibitive to order from you going forward. Our delivery also took 4 weeks then didn’t arrive then was sent again - took about 6 weeks to arrive”

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Posted 1 year ago

“Great quality great fit and last for ages.”

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Posted 1 year ago

Thanks for the great feedback, Jacqueline!

Posted 1 year ago

“I ordered size 18 it was so small fit. I'm a size 14 . So ordered a bit bigger as wear t shirt under neath. Had to pay £4 to return it ordered a size 20 but you sent me a 22.. much to big .so had to return again costing another £4 in post.. and ordered a size 20.. not received . Not happy”

Helpful Report

Posted 1 year ago

Hi Glenda, I'm so sorry to hear about the issues with your order. If you'd like to discuss this further please drop an email to customerservices@salonweardirect.co.uk and we'll be happy to look into this further and find a solution. Apologies again.

Posted 1 year ago

“Perfect fit and exact colour”

Helpful Report

Posted 1 year ago

That's great to hear Hayley, thanks

Posted 1 year ago

“Having received by items very fast, within 48 hrs, I had to call customer service to mention an issue regarding the delivery with minor damage. Becca took my call and within two minutes had very professionally and efficiently resolved the matter, above and beyond my expectations. Outstanding customer service from a highly recommended company. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much, Alastair. We'll pass your kind words on to Becca who'll be so happy to know she's helped!

Posted 1 year ago

“First time using this company for uniforms and was really impressed. Tonia and Enya were both extremely helpful (and patient!) with the many emailed questions we sent and anything we returned (after ordering multiple sizes) was refunded quickly. Will definitely use again.”

Helpful Report

Posted 1 year ago

Thank you so much David! We'll look forward to you ordering with you again

Posted 1 year ago

“Perfect fit and gorgeous material”

Helpful Report

Posted 1 year ago

So great to hear you're happy with your Belle tunic! We look forward to your next order

Posted 1 year ago

“Unfortunately smaller than expected. Ordered scrub trousers in size I always wear but these are tight across stomach area. Have kept them as not worth paying to send them back.”

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Posted 1 year ago

“I buy your salonwear for my daughter she has her own hairdressing business,she loves everything I buy for her,she said all the salonwear I buy ,is very versatile,easy to wash and ware,”

Helpful Report

Posted 1 year ago

We're so happy to hear that your daughter loves her Charm and Charisma tunics! Thank you for taking the time to leave a review

Posted 1 year ago

“Great price , looks good and very comfortable”

Helpful Report

Posted 1 year ago

“Comfortable and wash nicely but slightly tight around the belly area other than that perfect”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review! We'll pass your feedback on to the relevant team.

Posted 1 year ago

“Tonia was extremely helpful, even though I had made an error she sorted quickly and with pleasure”

Helpful Report

Posted 1 year ago

That's great to hear! Thanks for your feedback.

Posted 1 year ago

“I purchased a tunic top absolutely loved it and have now ordered another two”

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Posted 1 year ago

Hi Clair, thanks for the lovely feedback! We're so glad you're happy with your mawson scrubs.

Posted 1 year ago

“Absolutely fantastic from start to finish Tonia was absolutely amazing nothing too much trouble and so helpful excellent at her job is an understatement need more people like her big thanks to her.”

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Posted 1 year ago

Thanks for taking the time to leave a review! We have passed on your feedback to Tonia who is extremely grateful. We look forward to your future orders

Posted 1 year ago

“Very good quality”

Helpful Report

Posted 1 year ago

It's great to hear that you're happy with your Mawson scrubs! We look forward to you next order

Posted 1 year ago

“It's very well made BUT it's extremely large, I'd say the xxl is more like a 4xl. I shouldve sent it back but forgot to, so I may just order another in a much smaller size”

Helpful Report

Posted 1 year ago

Hi Sharon, thanks for your feedback, we'll pass this on to the relevant teams. We're so glad you're happy with the quality of your scrubs!

Posted 1 year ago

“Great quality just hope they restock really quickly as I need to order more!”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review, Katrina! We have a lot of new stock coming in over the next few weeks and you're welcome to email customerservices@salonweardirect.co.uk for due dates on specific items.

Posted 1 year ago

“Spoke with Tonia, very helpful, completed my order for me over the telephone. Very friendly and nice to talk with! Thanks very much for your help!! Claire Thornhill”

Helpful Report

Posted 1 year ago

That's great Claire, we will pass this feedback on to Tonia who'll be delighted to know she could help!

Posted 1 year ago

Salonwear Direct is rated 4.2 based on 784 reviews