Salonwear Direct Reviews

Name: Salonwear Direct
Address: 14 Buslingthorpe Green, Meanwood, Leeds
Rating: 4.23

4.2 Rating 784 Reviews

79 %

of reviewers recommend Salonwear Direct

4.2

Based on 784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

+44(0) 113 237 9010

Email:

info@salonweardirect.co.uk

Location:

14 Buslingthorpe Green, Meanwood
Leeds
LS7 2HG

Write Your review

Tell us how Salonwear Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Salonwear Direct 5 star review on 27th March 2023

Angelika Cholewinska

Salonwear Direct 5 star review on 24th June 2022

Anonymous

Salonwear Direct 5 star review on 22nd March 2021

Dave Harper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!!!!”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review Sandra! We look forward to your next order.

Posted 1 year ago

“Great quality of salon wear. Fast delivery”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave a review Rachel! We look forward to your next order.

Posted 1 year ago

“No issues with website, wide range of uniform styles, colours & sizes for each industry with affordable pricing. Contacting Enya in customer services to collect same day was by far the best option for myself. Enya was informative on sizing guidelines, stock availability and mix and match uniforms. Professional, approachable and with a client happy ethos l hghly recommend this company. See you again soon !”

Helpful Report

Posted 1 year ago

Hi Tracey! Thanks so much for taking the time to leave such an in depth review of our service! It's great to hear you're happy with your products and we'll look forward to seeing you again soon for your next order :)

Posted 1 year ago

“I was speaking with Enya today she was extremely helpful & very polite”

Helpful Report

Posted 1 year ago

That's great to hear Nicola, thanks for leaving a review!

Posted 1 year ago

“Thank goodness for Enya Smickersgill. Excellent customer service - thank you. At the end of this review it will not enable me to give 5*”

Helpful Report

Posted 1 year ago

Thanks so much, Jen! Happy to hear I could help

Posted 1 year ago

“4way stretch was non existent sizing was poor”

Helpful Report

Posted 1 year ago

“Easy to use website and prompt delivery of goods”

Helpful Report

Posted 1 year ago

That's great to hear, thanks for taking the time to leave a review, Anne!

Posted 1 year ago

“I spoke with Tonia who was very helpful. She answered any queries I had and replied to my email very quickly. Overall great customer service.”

Helpful Report

Posted 1 year ago

That's great to hear, thanks for the feedback!

Posted 1 year ago

“Great experience with this company after the college lost my daughters tunic . Tonia was very helpful locating the shipment it was in but the college still haven’t found it . Replacement tunic now on its way thanks to Tonias help . Great customer service . Very helpful!”

Helpful Report

Posted 1 year ago

Great to hear that you managed to get your issue resolved! We'll pass on your kind words to Tonia

Posted 1 year ago

“Tunics and trousers arrived, the fit was excellent and quality was better than expected! Really pleased!”

Helpful Report

Posted 1 year ago

Thanks so much for taking the time to leave a review!

Posted 1 year ago

“Made a mistake on my order and ordered the wrong size! sent a message and Tonia changed it for me, you are a star Tonia, thank you”

Helpful Report

Posted 1 year ago

Thanks so much for the kind feedback Carol! We'll pass this on to Tonia who'll be so happy to know she could help

Posted 1 year ago

“Items delayed but had very speedy response from Tonia with an update extremely rare these days to get prompt & personal response so very happy”

Helpful Report

Posted 1 year ago

That's great to hear, thank you so much for your kind feedback!

Posted 1 year ago

“Great quality good customer services”

Helpful Report

Posted 1 year ago

Thanks so much for your kind words Tania!

Posted 1 year ago

“Great product, good quality and I’m very happy with my work uniform.”

Helpful Report

Posted 1 year ago

That's great to hear Mandy, thank you. We'll look forward to your next order !

Posted 1 year ago

“It was good would have loved the quality to be better but its okay.”

Helpful Report

Posted 1 year ago

Hi Susan, great to hear you're happy with your order!

Posted 1 year ago

“I have returned both items as the sizes are on the small side.The trousers were too narrow in the leg.”

Helpful Report

Posted 1 year ago

Hi Jacqui, sorry to hear you weren't happy with your garments. I will pass this feedback on to the relevant team members as we are always looking to improve our customer experience!

Posted 1 year ago

“I would just like to say a massive thank you to Tonia, what amazing customer service support I have received. I had a problem and Tonia sorted it for me, she explained everything clearly and went above and beyond to give me all the information I needed. What an asset to the company! Thank you!”

Helpful Report

Posted 1 year ago

Hi Sarah, thanks so much for your review. Tonia will be delighted to hear you were happy with her service!

Posted 1 year ago

“I spoke to a lovely lady called Tonia, she was so helpful & kind towards me, going above & beyond so my daughter could get her salon wear as quick as possible, (as my daughter was upset because the trousers i ordered were too small), I cannot thank her enough, thank you again for being so very kind, Kind Regards Leanne.”

Helpful Report

Posted 1 year ago

Thanks so much for taking the time to leave a review, Tonia will be so happy to know she was able to go above and beyond to help out!

Posted 1 year ago

“Tonia at salonwear was fantastic with my enquiry after receiving my tunic which was too small. Tonia was super helpful and sent my tunic very quickly and I received it the next day. Thanks so much Tonia your a life saver ❤️”

Helpful Report

Posted 1 year ago

Thanks so much for taking the time to leave a review, Yvonne. We'll pass you lovely feedback on to Tonia!

Posted 1 year ago

“Pleased with the quality of the tunics. Good quick refund aswell”

Helpful Report

Posted 1 year ago

Thanks for the positive feedback, Carole!

Posted 1 year ago

Salonwear Direct is rated 4.2 based on 784 reviews