Saga Reviews

Name: Saga
Rating: 3.73

3.7 Rating 1,365 Reviews

68 %

of reviewers recommend Saga

Company Reviews

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3.7

Based on 1,365 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Shazbuc

Anonymous

Darren G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Helped on renewal with a better deal and for 3 years hopefully agian this year as 3 years is coming to an end."”

Helpful Report

(Car Insurance) - Posted 2 months ago

“"very helpful insurance company, lm very pleased with that "”

Helpful Report

(Car Insurance) - Posted 2 months ago

“"Had an accident in York, they left me to stay with my car for four hours before it was recovered, then I had to make my own way home at a cost of \u00a395 by taxi. This was unacceptable. When they finally came to there decision they wrote my car off, saying it would cost \u00a35000 to fix, this is absolutely ridiculous this car will be road worthy for less than \u00a31000 however my car is now a CAT N "”

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(Car Insurance) - Posted 3 months ago

“"Havent claimed on home ins. but motor policy very good dealing with a claim."”

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(Home Insurance) - Posted 3 months ago

“I have been a customer with Sage for several years.Car. Insurance now due for renewal.Was shopping around Found I could get a cheaper policy but when you added the extras required to get to the Saga plus level I found to renew with Saga made sence The call centre staff has been excellent for customer service The 3 year renewal promise is a no brainer considering that increasing prices are on growing I would highly recommend them.”

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Posted 3 months ago

“"I had no difficulty in accepting this insurance company. The representative I was talking to took me through each details. The cost was very reasonable compared to other companies I had looked at, I felt this was the correct policy for me. "”

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(Home Insurance) - Posted 3 months ago

“"It's cheaper to arrange saga car insurance through a 3 party than what is is going direct to saga"”

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(Car Insurance) - Posted 3 months ago

“"I haven't had to make a claim yet but setting up the service was easy and staff friendly and helpful.\r\nI'm loving the very informative magazine!"”

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(Home Insurance) - Posted 3 months ago

“Been with them for years Over doubled the cost on renewal. Despite no claims. Had to look elsewhere.”

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Posted 3 months ago

“"Ok\r\n"”

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(Car Insurance) - Posted 3 months ago

“"Been with saga for years but went to renew ours this December and it doubled and more for no apparent reason when to direct line and got it for less than \u00a3300.00"”

Helpful Report

(Car Insurance) - Posted 3 months ago

“"Saga's customer service is quite efficient and friendly, but when I needed to cancel the policy, because I had sold the car, the cancellation fee was so high that I might as well not have bothered cancelling, as I ended up paying for the rest of the term that the policy had to run anyway!\r\nI won't be insuring with Saga again."”

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(Car Insurance) - Posted 4 months ago

“sent me a renewal price £286 from 2023 to £716 for 2024 a differance of £430, and they are supposed to support old people”

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Posted 4 months ago

“"I have not put their response to a claim to the test and until I have it's hard to make a sound judgement. It seems ok on the face of it but....."”

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(Car Insurance) - Posted 4 months ago

“In December i fell broke my ankle same time i had no wi fi so my Sister in Lsw set up an insurance for me and added in Home Emergency For plumbing/Heating/Electrical.After receiving the documents i called them to check i was covered and was told i was coverrd for all blocked toiletz sinks ,drains the lot.I had an emergency with a blocked sink,called them to be told even though i paid thus i am not covered!!!Now i have mice as the guy i paid to come out couldnt unblock toilet now blocked and i have mice!!I am retired,classed as vulnerable and had so many problems,even car insurance with Saga..expensive and cin merchants!”

Helpful Report

Posted 4 months ago

“Home insurance renewal received today. No claims....ever. Last year £85.90 Renewal quote £308.06 The numbers clearly explain why I've given one star, unfortunately there is no option for zero stars. Disgusted of Bolton. Saga, there are other providers. I shall be insuring my home with one of them.”

Helpful Report

Posted 4 months ago

“"good , expensive "”

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(Car Insurance) - Posted 4 months ago

“"I chose. saga because of the price and it seemed OK but I didn\u2019t make a claim They are now just a pest and it seems to be impossible to get off their mailing list "”

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(Car Insurance) - Posted 4 months ago

“They are so expensive they must only insure for wealthy people there prices do not make sense”

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Posted 4 months ago

“"Very friendly and reasonable quotes"”

Helpful Report

(Car Insurance) - Posted 4 months ago

Saga is rated 3.7 based on 1,365 reviews