Safety Play Reviews

Name: Safety Play
Rating: 4.29

4.3 Rating 335 Reviews

81 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 335 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

01444226363

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Safety Play 5 star review on 14th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are really pleased with the product, fantastic quality, very bright and vibrant. Our daughters play area is now complete and looks amazing. I would highly recommend Safety Play.”

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Posted 9 months ago

“I was really impressed that I could buy a bulk bag that was less than the 500kg offered by most places as the 300kg was perfect for my area. The price was very competitive and I had email updates about when to expect the delivery. The colour was bright and vibrant and consistent throughout the batch. My only criticism was that I found quite a few pieces that had sharp strands of wire sticking out. I know it’s chopped tyres and they have steel banding in sometimes but I had to pick out more than I’d like to before I was happy to put it under my daughters’ climbing frame. Would still recommend”

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Posted 9 months ago

“Ordered a single bag of green rubber for a new play area. It spread further than I thought it would. Very small amount of wire. Delivery was quick too from ordering. Was very easy to shovel and wheelbarrow”

Safety Play 5 star review on 21st June 2023

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Posted 9 months ago

“excellent service turned around quickly and a great product , would happily recomend”

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Posted 9 months ago

“Excellent service got exactly what I was expecting. Delivery on time”

Safety Play 4 star review on 19th June 2023

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Posted 9 months ago

“The company do not listen, I asked a few times about a weekend delivery and being notified with delivery updates as the 9, 500kg bags were being delivered to a school. Neither option happened, I woke up Thursday morning to an email saying my order was on its way that morning and to my surprise it was due at school drop off time so I had to quickly change where it was delivered to. This has mean’t I am moving it twice as having to put in my van one bag at a time and unload at the school and it’s not the easiest stuff to move. Would I recommend, not if you need it to be delivered at a specific time.”

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Posted 9 months ago

“Really pleased with the rubber Chippings. Delivery and service very good”

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Posted 10 months ago

“Excellent product - delivered as promised”

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Posted 10 months ago

“Bought what i thought was enough and changed my mind before the order was sent to me and every thing was sorted by the customer services team without any problems and delivered the same day as promised.”

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Posted 10 months ago

“Very happy with the product - only lost one star due to longer delivery than expected and lack of communication regarding the delivery date.”

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Posted 10 months ago

“Great customer service (Sasha). Great product and resonable price!”

Safety Play 5 star review on 31st May 2023

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Posted 10 months ago

“Brilliant product! Couldn't be more happy. Great service from start to finish.”

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Posted 10 months ago

“Very happy with the product and used the recommended amount for coverage of a particular area from the website and the accuracy was good, I didn't have loads left over or even worse not enough.”

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Posted 11 months ago

“Received exactly what I ordered. There was a delay in delivery but communicated it quickly.”

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Posted 11 months ago

“Communication was fantastic, delivery was on time and the rubber bark chipping was good quality”

Safety Play 5 star review on 8th May 2023

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Posted 11 months ago

“Really happy with the product from Safety Play. Only opportunity for improvement would be to give 1 day notice of when delivery would arrive. Unexpected so had to leave work to receipt. Only notification was 3 hours from the courier. Other than that, good experience for a quality product for a really good price with the discount on the website.”