“Ordered three road signs on 28th November using online form, to be delivered in 3-5 days. Was emailed by Jordan on 2nd December asking for more money for delivery, due to an error in the order, which I had not expected. Email went straight into my junk folder. I found the email and paid the additional amount on 13th December. I have tried to contact the company by phone over the last three weeks, but always goes straight to voicemail. I have sent three emails to Jordan and Mohammed, but no response received. Still no indication of when order will be delivered. Totally frustrating experience, feeling ignored, and worried that I am being ripped off.”
“Ordered couplers on 10/10/19 and never received my order despite making full payment. Spoke to a number of their staff who promised to resend order and/ or refund .Here we are on 15/11/19 with still no receipt of goods or any reimbursement. Will now write to the MD of the company.”
“Very helpful and supportive of a slightly non-standard request. Attentive and good follow upfrom Ben to make sure I was satisfied. Very quick (next day) service.”
“Excellent prices and service. Friendly customer service who go the extra mile. Would definitely recommend Safe Fence to anyone. Thank you for getting the expandable safety gates in a timely manner.”
“Excellent quality skips and Safe Fence also sorted out a query we had with them efficiently and without a problem.
We will be ordering from this company again, they are local and hold a good stock of items and they look after their customers and keen to help.”
