Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.89

4.9 Rating 3,159 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,159 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 16th July 2023

Anonymous // 01/01/2019

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“Love going to this store. The staff take the time and put in a lot of energy into making sure you leave with the best possible shoe for your feet, and that is very important. They are all very professional and helpful.”

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Posted 9 months ago

“Have used Run&Become for a very long time, they are always excellent!”

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Posted 9 months ago

“Following the very disappointing closure of the Edinburgh branch when I went to another shop for new shoes I was told that they had never heard of toe box guards and I would have to get something made up. A quick visit to the Run and Become website showed that this is not the case and having placed an order I was very pleased when the guards arrived within a few days. Whilst I prefer to try shoes on before buying them I would have no hesitation in ordering other items online from the shop.”

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Posted 9 months ago

“Quicker than waiting for a running shop delivery to come and delivery quick.”

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Posted 9 months ago

“Great product, very quick dispatch & delivery, impressive- thank you!”

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Posted 9 months ago

“very good service and helpfull”

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Posted 9 months ago

“Quick service with correct product delivered. Great shows too!”

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Posted 9 months ago

“Website easy to navigate and regular communication on the status of my parcel, which arrived promptly.”

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Posted 9 months ago

“Good stock and a straightforward purchasing system followed by delivery as promised - sorted!”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Perfect running trainers and arrived really quickly!”

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Posted 9 months ago

“High quality products, delivered quickly, after helpful telephone advice. Thank you.”

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Posted 9 months ago

“Excellent help in ordering a new pair of Bondi 8 extra wide, the Bondi 7 was excellent for my husband who has to have orthotics, has Rheumatoid Arthritis and mobility issues after a minor stroke, very good toe box and copes with the high instep, can't praise Run and Become enough for their help!”

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Posted 9 months ago

“Great shoe selection stocked in wide range of sizes. Excellent delivery timescale”

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Posted 10 months ago

“I was very happy with the price and product delivered. The web site states same day dispatch for early orders, this didn’t happen. When chased ‘didn’t have time’ was the response.”

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Posted 10 months ago

“Excellent service. Very pleasant store with helpful and friendly staff”

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Posted 10 months ago

“"Run and Become" go 'above and beyond'! As a disabled 70-year-old man it might seem surprising that "Run and Become" is now my go-to store for footwear. When visiting the store in 2020 the staff went out of their way to assist me to find size 14 extra-wide trainers which would accommodate the inserts I use. Having found a brand and fit that works for me I ordered a new pair over the telephone this year. The staff have now placed the necessary information into their database and, in future, I will order online. Their patience with my unusual request was greatly appreciated.”

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Posted 10 months ago

“I’d made a mistake at the end of my order by not entering the discount code for Hilly socks. I emailed you immediately about this but it didn’t make any difference- I’d suggested just putting an extra pair in but it was ignored”

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Posted 10 months ago

“As ever, great competitive prices, fast delivery I took advantage of 3 for 2 offer on Hilly socks.”

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Posted 10 months ago

“The delivery by Royal Mail took 10 days, 4 days later than they said. Poor show.”

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Posted 10 months ago

Run and Become is rated 4.9 based on 3,159 reviews