Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.89

4.9 Rating 3,156 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,156 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 16th July 2023

Anonymous // 01/01/2019

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“Excellent service. Replaced a pair of Hokas that had worn out too soon. Excellent customer service. Made suggestions for replacement shoes based on my feedback. Highly recommend.”

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Posted 7 months ago

“V efficient thanks”

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Posted 7 months ago

“Trustworthy company. I ordered a SPIbelt for running. It arrived quickly and in good condition. I've had lots of compliments on it already and it is great for holding my phone whilst running.”

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Posted 7 months ago

“Excellent service. Very happy with purchase which was replacement soft flasks at a good price with free postage. I always try to buy from here when I can.”

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Posted 7 months ago

“I fully trust the Run & Become staff because they are excellent at establishing the customer's specific requirements and then obtaining shoes to match. In my recent purchase, the shoe I required was apparently no longer available. I knew, however, that Run and Become would be able to obtain the shoes to my very specific requirements. True to form they did not disappoint. Great service.”

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Posted 7 months ago

“Excellent and speedy response to refund. A great service”

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Posted 7 months ago

“Had the shoes I wanted in stock at a good price, delivery was very quick . Third pair of shoes I have ordered from Run and Become, highly recommended.”

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Posted 7 months ago

“Good range of quality products and always very competitively priced.”

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Posted 7 months ago

“Excellent service as always from the really helpful team.”

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Posted 7 months ago

“Excellence as standard.”

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Posted 7 months ago

“Been using Run and Become for years. Great service, good shoes.”

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Posted 8 months ago

“Online purchase went well. No problems with delivery either.”

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Posted 8 months ago

“Always super helpful - I’ve been coming back since 2020 and have never been disappointed”

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Posted 8 months ago

“Very help in choosing right shoe for me. This was a telephone purchase, and I was sent photos of shoes and help in deciding spec. Polite, quick, efficient”

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Posted 8 months ago

“Excellent service and perseverance from the young lady helping me in your Victoria's shop.”

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Posted 8 months ago

“Our favorite shop for everything to do with running. Always friendly and helpful. Goes the extra mile to help.”

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Posted 8 months ago

“From order to recipe all went very smoothly.”

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Posted 8 months ago

“Love going to this store. The staff take the time and put in a lot of energy into making sure you leave with the best possible shoe for your feet, and that is very important. They are all very professional and helpful.”

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Posted 9 months ago

“Have used Run&Become for a very long time, they are always excellent!”

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Posted 9 months ago

“Following the very disappointing closure of the Edinburgh branch when I went to another shop for new shoes I was told that they had never heard of toe box guards and I would have to get something made up. A quick visit to the Run and Become website showed that this is not the case and having placed an order I was very pleased when the guards arrived within a few days. Whilst I prefer to try shoes on before buying them I would have no hesitation in ordering other items online from the shop.”

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Posted 9 months ago

Run and Become is rated 4.9 based on 3,156 reviews