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Ruislip Appliances LTD Reviews

4.9 Rating 1,417 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

4.9

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01895633837

Ruislip Appliances LTD 5 star review on 10th April 2024

Ruislip Appliances LTD 5 star review on 29th December 2023

Mrs Maria Golabi

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 21st October 2023

Ruislip Appliances LTD 5 star review on 13th September 2023

Ruislip Appliances LTD 5 star review on 15th March 2023

Anna-Roda Estefani

9

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once they two guys arrived they were helpful & professional. However, I did not receive a call from them to let me know when they were arriving - as had been promised by the office personnel when I make the order/booking. I questioned the guys who delivered and installed my new washing machine (& removed the old one) and they said they had left the depo at 7.30am but had not been given any instructions to call me. This 'disconnect' between the office admin team & the delivery team is most unhelpful. Fortunately, I was at home when they arrived, but had I relied on what I had been told, I might not have been, which would have been very annoying for me - & the delivery guys! Peter”

Posted 1 year ago

Thank you for your business and the fair review! Mr Hazell! We apologise that we let you down with regards to the delivery call. Hopefully we will be given the opportunity to get this right next time!

Posted 1 year ago

“Competitive. The cooker hood I purchased was graded, but was advised I store that it had gone through a “21 point check” b4 being sold on. Installed this and then found that the button for the light wouldn’t depress. Was unimpressed with the checks made as there should have been a 22 point check system! 🤷‍♂️Anyway I managed to fix the problem from within the unit by giving the switch pack a forceful nudge toward the rear since the clearance for the button was slightly out of alignment.”

Posted 1 year ago

Thank you for your fair review Mr Langley! Glad you managed to resolve the issue - and hopefully we will get the opportunity to assist you in the future.

Posted 1 year ago

“I recently required a new oven and such was the urgency in getting it replaced I opted to go to an independent retailer which was local an had one available for collection the same day at the same price as a number of others whose delivery schedules were at best 2 days away....”

Posted 1 year ago

Thank you for the review Paul - it looks like we over delivered at a fair price compared to our competitors - hopefully next time we can also earn the fifth star!

Posted 1 year ago

“Good service”

Posted 1 year ago

“I purchased a Bosh dishwasher + disposal of the old dishwasher + installation of the new one. My experience in the store was good. The item was delivered in just few days. The personnel that did the installation were kind and polite. However, it would have been better for the installation to be done a bit more in line with the manufacturer's instructions.”

Posted 1 year ago

“The purchase and delivery of the item was fine, but the delivery driver asked if the shop had informed me that there were 2 dents in the washing machine, which they had not. I asked for a discount and was given £20 off, not enough in hindsight. The dent on the front is very obvious in certain lights.”

Posted 2 years ago

“Easy to order, fridge arrived on time and was installed correctly.”

Posted 2 years ago

“Happy to provide advice and spend time explaining appliances. Substantial discount achieved through 'graded' ratings which do not compromise quality or affect warranties. Delivery reasonably fast and reliable.”

Posted 2 years ago

“Excellent service, price and delivery”

Posted 2 years ago

“They were not able to deliver at the selected date due to over-bookings but problem sorted due to excellent communication with the customer service.”

Posted 2 years ago

“These saucepans are perfect for a new holiday rental where we have put in an induction hob . And rather good looking for a saucepan too !”

Posted 2 years ago

“Competitive price, quick delivery.”

Posted 2 years ago

“We bought a replacement hob. One problem we encountered was the electric fittings were held by ‘torq’ screws. We had to go and buy special screw driver to open it. It would have been helpful if we were told this when we said we would fit it ourselves Pleased with appliance.”

Posted 2 years ago

“Great people , always helpful good value for money”

Posted 2 years ago

“bought a dish washer from here and got the delivery next day, happy with the purchase.”

Posted 2 years ago

“I went to buy fridge freezer from this local shop .the gentleman served us a nice fridge freezer and happy with delivery men as they acted nicely and listened to my husband .”

Posted 2 years ago

“Ruislip Appliances were very efficient in helping me to choose a replacement fridge freezer and they gave me the number of someone who would remove my old one and refit the new product. A Very good service, Informative, helpful and polite. I would use them again.”

Posted 2 years ago

“Very happy with the telephone order, the person was very helpful and knowledgeable (sorry cannot remember his name). He also advised me that the people who will deliver the Dishwasher, they will install it and take us through the operation and explain what we need to know. Well they delivered and installed the machine but they were in a terrible hurry, they took our old dishwasher for recycling and left. Regrettably they didn't explain anything and didn't even showed us the basic operation of the dishwasher, unlike what we were told by the sales people. I would have likes to give 5 star but was somehow disappointed by the delivery people.”

Posted 2 years ago

“Very helpful and competitive service from the shop. Would have given 5 stars if the fitters had been more customer friendly.”

Posted 3 years ago

“Very efficient service and we only had to wait a couple of days for delivery. The oven seems to be in excellent condition. It would have been nice to have had a rough idea of the time of delivery a little earlier in the day. We only heard just before 5pm, but we appreciate that was in the window of time given for delivery.”

Posted 3 years ago

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Ruislip Appliances LTD is rated 4.9 based on 1,417 reviews