Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Rugstore NE Reviews

4.9 Rating 2,750 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

Write Your review

Tell us how Rugstore NE made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous selection of rugs. Excellent prices compared to all the major furniture stores. Great communication and delivery when they said”

Posted 1 month ago

“Rug arrived only 3 days from ordering and is absolutely beautiful!”

Posted 1 month ago

“Fabulous choice, great prices and super helpful team. Literally never go anywhere else. Amazing!”

Posted 1 month ago

“Great rug, available at a good price and delivered ahead of schedule. Nothing more you can ask for. Highly recommended.”

Posted 2 months ago

“Ordered two rugs. Kept up to date with delivery dates which was helpful. Rugs arrived very quickly. Very happy customer.”

Posted 3 months ago

“Rug is good quality, service and delivery no problem.”

Posted 4 months ago

“Excellent! Great choice of rugs, first class communication from the team and very swift delivery. I would definitely recommend and use again. You will not be disappointed.”

Posted 4 months ago

“Brilliant service & price! Love my rug and carpet received 3 days after order. All very efficient, plus cheapest price compared to other sites and store where I originally saw rug. Deinately recommend & will be my first choice for future rugs 🙂”

Posted 5 months ago

“This underlay is fantastic. Purchased it to go under 2 mats which have been sliding quite a bit on our laminate flooring. Since using this underlay there's been no movement at all. Does exactly what it's supposed to do, highly recommend. Very quick turnaround on order too, which just adds to experience.”

Posted 7 months ago

“The BEST, I’ve been using carpet centre/rugs since 1997, the service still fantastic, customer service, delivery, fitting etc you can’t get better! Nothing has changed, you certainly can’t get service like this anymore! Many thanks once again.”

Posted 8 months ago

“I am very pleased with my rug order. The colours are just right for blending with my grey painted walls. Is good value for the money and hassle free delivery. What more can you ask for.”

Posted 8 months ago

“Excellent service ,highly recommended from ordering to delivery”

Posted 8 months ago

“Very pleased with our purchase good quality the staff were very helpful and obliging will use again”

Posted 8 months ago

“We have had many rugs from Rugstore NE. Always good quality, excellent service and delivery. Our latest one arrived after 48 hours. Cannot fault the service. Excellent choice and range of rugs.”

Posted 8 months ago

“No hassle easy, great service,great products .”

Posted 9 months ago

“Great shopping experience Great prices & fast delivery.”

Posted 9 months ago

“Excellent service from online ordering to delivery. Used them twice and been very happy with the level of service on both occasions.”

Posted 9 months ago

“Fantastic high quality product! Great price and speedy delivery. Communications from this company throughout were excellent. I would highly recommend.”

Posted 9 months ago

“Bought underlay to keep large rug in place over a wooden floor. Worked very well and keeps rug in place no clumping up at all”

Posted 10 months ago

“Delighted with our new rug, it really lifts the room. Great choice, quality and service. Thank you.”

Posted 10 months ago

«
1
2
3
4
5
»

Rugstore NE is rated 4.9 based on 2,750 reviews