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Rugstore NE Reviews

4.9 Rating 2,750 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with our product , thank you”

Posted 2 years ago

“Good choice, great prices and swift delivery”

Posted 2 years ago

“Lovely rug, great price. £50 cheaper than elsewhere and arrived within 3 days. Highly recommended 👌”

Posted 2 years ago

“This is the third rug I have bought!!! I have been so pleased with the quality, colour, service etc. Thank you”

Posted 2 years ago

“Rug delivered quickly and arrived in perfect condition. Good communication from Rugsore NE”

Posted 2 years ago

“Very helpful response to my phone call and really efficient ordering of the rug I wanted. Delivery was also fast and efficient - the carpet is excellent- exactly what I wanted.”

Posted 3 years ago

“I have bought nine rugs from Rugstore NE over the last four years and I have been pleased with every one of them. I haven't found better quality or value on any other site and I have received very knowledgeable advice when I have phoned. Ordering is a straightforward process and delivery is always prompt. Happily, there has been no need to return any purchase.”

Posted 3 years ago

“Beautiful carpet despatched very promptly.”

Posted 3 years ago

“Alway very helpful and polite from all the staff, excellent service.”

Posted 3 years ago

“Fabulous selection of rugs in a huge selection of sizes/styles/colours. I haven't seen a selection of such quality, competitively priced rugs anywhere else. Site is easy to use and delivery is very speedy. Would recommend with bells on!”

Posted 3 years ago

“Excellent selection of reasonably priced rugs and good service.”

Posted 3 years ago

“Excellent quality product. Extremely rapid delivery”

Posted 3 years ago

“Have been shopping with rug store NE for 8 years now and have purchased 6 rugs for different rooms. The service I have received has been friendly and efficient and the rugs are top quality. Would recommend this store to everyone.”

Posted 3 years ago

“Great service”

Posted 3 years ago

“We found exactly the rug we needed at a reasonable price and delivered promptly”

Posted 3 years ago

“Very quick delievery. Order and delivery went smoothly. Upon item arrival it was exactly what was stated on the website and i love my unique rug! Great quality product. I would definitely recommend to others and use them again also.”

Posted 3 years ago

“Couldn't order through the website for some reason so phoned direct to place my order. The staff were very helpful and kept me informed of each stage of the order. Delivery was really quick and the rug purchased was excellent quality and good price. Would definitely recommend and buy from again.”

Posted 3 years ago

“An absolutely fantastic service and a beautiful, high quality rug. I had to contact Rugstore NE and spoke to Wayne who was courteous and promptly dealt effectively with my query. I am extremely pleased with my purchase.”

Posted 3 years ago

“Rugstore NE provided an excellent service from start to finish and we love our new rug. I would not hesitate to recommend them.”

Posted 3 years ago

“Buying online is always a gamble when the colour of a rug is important. The description and pictures on the website were better than other sites, hence why I chose Rugstore NE. On receiving the item, the colours were true to the images and it arrived very quickly.”

Rugstore NE 5 star review on 8th February 2021

Posted 3 years ago

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Rugstore NE is rated 4.9 based on 2,750 reviews