Rugstore NE Reviews

4.9 Rating 2,750 Reviews
100 %
of reviewers recommend Rugstore NE
4.9
Based on 2,750 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Excellent price, product and quick delivery
Helpful Report
Posted 2 years ago
Called into your showroom seaburn today fantastic service bought a rug for my sitting room quality first class so much to choose from will be back again soon
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Posted 2 years ago
Wonderful service, the rug is fantastic, the second one I purchased.
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Posted 2 years ago
Excellent service!!!!
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Posted 2 years ago
So happy with my rug. I could see the quality straight away. Love the design. Amazing service. I highly recommend
Rugstore NE 5 star review on 14th October 2021
Helpful Report
Posted 2 years ago
What a lovely company to work with. The rug was sent directly from Belgium and was a day late, but the RugstoreNE were so helpful and sorted it out. It was a pleasure to deal with such friendly and helpful folks, a real NE warmth. Highly recommended
Helpful Report
Posted 2 years ago
Bought a beautiful rug about 2 weeks ago! Lovely quality rug and no delivery charge. Definitely would recommend and use again!
Rugstore NE 5 star review on 25th September 2021
Helpful Report
Posted 2 years ago
Excellent service, especially at a customer service level. Very quick delivery and was delighted with my carpet.
Helpful Report
Posted 2 years ago
Very pleased with service and delivery. Rug is exactly as expected; it’s been on the floor for 2 days
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Posted 2 years ago
Brilliant job my rug is like new clean and very fresh. Very helpful and friendly staff would definitely use again if needed.
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Posted 2 years ago
Good choice of rugs, very good speedy service and delivery, love my rug
Helpful Report
Posted 2 years ago
Excellent communication and product, would use there company again. Item came next day and there was someone on the end of the phone to answer any query’s.
Helpful Report
Posted 2 years ago
The staff at Rugstore are the most helpful and friendly people I have dealt with. Thank you so much to them, they went above. No beyond to help me.
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Posted 2 years ago
Really helpful staff on the phone and email. Excellent service and great quality rug.
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Posted 2 years ago
Excellent item and service, thank you.
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Posted 2 years ago
Received my order within 2 to 3 days and it was the exact colour I wanted
Helpful Report
Posted 2 years ago
I am very satisfied with the quality of the purchase and the price matched my expectations. Fast delivery of the purchase.
Helpful Report
Posted 2 years ago
Simple transaction, super fast delivery and lovely rug. Would definitely recommend and use again.
Helpful Report
Posted 2 years ago
Excellent service. Fantastic product as usual Thanks again
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Posted 2 years ago
Quick and efficient service, appreciated the courtesy call keeping me updated on the status of my order. Definitely recommend.
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Posted 2 years ago
Rugstore NE is rated 4.9 based on 2,750 reviews