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Rugstore NE Reviews

4.9 Rating 2,750 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug and great customer service! Thrilled with our new rug. Initially, I ordered the wrong colour (my mistake) but Rugstore NE kindly arranged a return of the wrong one and sent out a new one.”

Posted 2 years ago

“Very efficient service. Beautiful rug at a very reasonable price. Delivered within a few days of ordering on line . Would highly recommend using Rugstore NE .”

Posted 2 years ago

“easy to order. fast delivery good product”

Posted 2 years ago

“Really pleased with our purchase, was kept updated throughout the order process and delivery was swift. Would definitely buy from Rugstore again. Thank you!”

Posted 2 years ago

“Very helpful customer service. Rug arrived within a couple of days with updates on delivery progress. Great quality rug at a competitive price.”

Posted 2 years ago

“Made order online kept up to date with despatch and arrived very quickly. Wonderful”

Posted 2 years ago

“Great service and good quality rug.”

Posted 2 years ago

“Great price and super fast delivery!”

Posted 2 years ago

“I’m delighted! Rug store NE had the rug I wanted (to match a rug I already had) in the size I wanted. And it was reduced! And it arrived very quickly and it has now completed our sitting room.”

Posted 2 years ago

“A pleasure to do business with, very efficient.”

Posted 2 years ago

“WOW ! STILL COMPANIES AROUND THAT WANT TO HELP !! GREAT SERVICE , WILL NOT GO ANYWHERE ELSE NOW TO BUY RUGS, KEEP UP GOOD WORK”

Posted 2 years ago

“Have now bought six rugs from this company and have been pleased with every one. Would not shop any where else.”

Posted 2 years ago

“Our rug arrived within a couple of days, exactly like picture on website. Great quality. Would recommend.”

Posted 2 years ago

“Exceptional item. Quick delivery”

Posted 2 years ago

“Excellent communication and customer service. Very happy with item.”

Posted 2 years ago

“Saw I rug online but decided to drive up to Sunderland to view in store. Im so glad I did as they had a great selection. The staff were really helpful and helped me choose a rug. It is perfect in my newly decorated lounge.”

Rugstore NE 5 star review on 6th January 2022

Posted 2 years ago

“Excellent customer service when I needed to change the rug I ordered for another one. No problem in arranging delivery and collection of rugs. Good value too!”

Posted 2 years ago

“Genuinely great Service. Problem with online stock and order refunded immediately. 3-4 Days later we received phone call from Tony, he now had one arrived on back order, would we still like to go ahead? Delivered the next day. Brilliant! Rug is great. Wish all shops and sellers gave such genuinely great customer service. Thanks Tony!”

Posted 2 years ago

“Excellent service, both on the phone and delivery. I have shopped here before and will do so again”

Posted 2 years ago

“Customer service is brilliant. Very friendly and they put the customer first. They provide regular updates.”

Posted 2 years ago

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Rugstore NE is rated 4.9 based on 2,750 reviews