Rudkin & Herbert Reviews

4.89 Rating 139 Reviews
98% of reviewers recommend Rudkin & Herbert
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Phone:
0800 048 2320

Email:
info@rudkinandherbert.co.uk

Location:
80 Upperton RoadLeicester

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Email
"What amazing personal service, cannot recommend the whole team enough. Perfect right from initial enquiry,quotation and installation. Fitted our new central heating boiler and system with professionalism and ease. Matt particularly was friendly and efficient though out. Mr and Mrs Bray."
2 Helpful Report
Posted 1 year ago
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"Rudkin & Herbert fitted our boiler some years ago and we have asked them to carry out the annual service ever since. the installation was faultless and we have been very happy with their services. They have just fitted a number of radiators to our existing heating system. Some required extensive pipework and we needed to have some pipes relocating in the roofspace so we can replace a ceiling (not pipes which they had fitted) This was a fairly awkward and dusty part of the job The guys arrived dead on time, they worked very quickly and efficiently, were very tidy and did a really great job. I would have no hesitation in recommending this company"
1 Helpful Report
Posted 3 weeks ago
"This was an boiler exchange from a conventional boiler to a combi. The plumbers Ellis and Jason both worked hard to complete the install. The work carried out was to a high standard and they tidied up behind them. The difference this install has made is noticeable. Ellis and Jason made an effort to ensure that my family had hot water for as long as they could and that was a great comfort to my young children. Thank you to both of you and not forgetting Ian for the advice during the site survey and the lovely ladies in the office for the ongoing support they gave me."
1 Helpful Report
Posted 1 year ago
"Great team work from Glen, Cam, Pete & Dave who installed a new gas heater, cylinder, did required pipe work all in 2 and a half days just before Christmas when our previous one proved very unreliable. They were prompt , efficient & cleaned up after the job. CAn recommend them with no hesitation. Office staff too were very helpful & made sure we were kept up to date. WEll done!!"
1 Helpful Report
Posted 1 year ago
"WOW WHAT A COMPANY!!! If you are looking for a 10 out of 10 plumbing company, look no further you've found it! Ian initially came round to give a quote for a new boiler, I could tell that he knew what he was talking about. I went ahead and had the boiler fitted a short while ago by Rudkin & Herbert Ltd. The installation guys: Jason and Helper were brilliant, they arrived on time and did an excellent job, and cleaned up any mess that was left. This installation was arranged by Rachel and Di in the office, who I must say are a brilliant asset to the company, both being efficient and very helpful. The after service is also 10 out of 10, I had a little hiccup with the boiler, phoned them up and John came out the following day to sort this out for me, brilliant - Thank you all!!!!!! I have no hesitation in recommending this company in every way, I wish all companies were this good. Mr D Green :)"
1 Helpful Report
Posted 1 year ago
"We were very pleased with the service we received from the start (quote stage) to the end (installation stage) and the staff members involved at separate stages were very polite and professional. Ian listened to our needs, talked us through the options of different boilers (their advantages & disadvantages, costs etc). In the quote the work was clearly broken down and presented well. As soon as I heard the positive comments from two local people who had used Rudkin & Herbert (R & H) I was left in no doubt as to who I would choose for my boiler installation. I was really impressed with the way the Engineer (Glenn) who came to do the installation worked. He was very methodical in the way he planned and approached the task, working in a tidy and efficient manner respecting the customers house and working with us and our needs. He would patiently explain in simple terms whatever query we had and what he would be doing. His attention to detail and the way the pipework has been laid out speaks for itself. His work rate was good even updating me when he was for example going for lunch breaks - that shows respect for the customer as he didn't need my permission. It also reflects on how R & H value their customers and the training they provide their staff. Even though Glenn was presented with challenges during the install, he didn't moan but found solutions and continued working efficiently. I personally couldn't thank him enough for making the installation as hassle free a process as possible. Time will be the judge but I hope by choosing R & H and having a good installer (Glenn), my Worcester Bosch boiler will give me a better return and less hassle for the next 10 to 15 years (or more!) compared to my previous boiler and installation which lasted me a disappointing 5 years and gave no end of problems. I would highly recommend R & H to friends and family and thank them all for a top class service."
1 Helpful Report
Posted 4 years ago
Rudkin & Herbert is rated 4.89 based on 139 reviews