Rucomfy Bean Bags Reviews

Name: Rucomfy Bean Bags
Address: rucomfy, Comfy House, Weir Street, Blackburn, Lancashire
Rating: 2.18

2.2 Rating 11 Reviews

27 %

of reviewers recommend Rucomfy Bean Bags

2.2

Based on 11 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Rucomfy Bean Bags:

With over twenty five years experience in soft furnishings we would like to take this opportunity to introduce you to our range. 100% of orders despatched are made in the UK! We are proud that products are made in the United Kingdom, not only this but 100% of supplies are sourced within the United Kingdom. This factor enables us to have control over design, deliveries, quality control and absolutely everything! Top UK designers assist our design team in bringing you modern, classic, retro and stylish lines.

We have already supplied to many markets, including Home and Garden, Student accommodation, Gaming and gadgets, Nurseries & Schools, Hopsitals and care homes and many more!

Average Order Value over £90
FREE Actual Next Day delivery on all orders currently up until 4pm*
Timed Delivery Services available for those busy people
Free upto 5 year guarantee on fabric & manufacture of all products
Approx 40% of customers return for additional purchases within 3 months of original order.
Regular maintained seasonal offers
Free Fabric swatch service**
Online News Blog of latest updates and products
Shipping options from ONLY £5 for over 25 countries including Ireland, USA and Australia and the whole of the EU
Regular distribution of limited time discount codes!
*Free on orders over £50 to Mainland UK. 4pm Deadline is subject to change at busy, peak times.

** £5 deposit taken which is redeemed when customer places actual order.

Rucomfy Bean bags is open 24 hours a day, 7 days a week with a choice of over 1500 products in stock available for online ordering

Visit Website

Phone:

0800 088 4161

Location:

rucomfy, Comfy House, Weir Street, Blackburn
Lancashire
BB2 2AN

Write Your review

Tell us how Rucomfy Bean Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my pouffe beanbag today and I am delighted with it as it is excellent quality and very good value for money.I dealt with rucomfy directly by telephone and found the staff and response outstandingly friendly and efficient ,fantastic genuine company to deal with. and”

Helpful Report

Posted 4 months ago

“Very slow delivery time and the product quality is very poor considering the price. Many better options on ebay for half the price”

Helpful Report

Posted 2 years ago

“Their beanbags are 25cm smaller than stated on their website. As a result, my custom cover order was useless. Of course, they refused a refund even though they blatantly lied on the website and sent me a useless item. I had to spend £25 more in return postage, and am now having to pursue a refund over several months through legal means. Irresponsible lying money grabbers.”

Helpful Report

Posted 3 years ago

“I am thrilled with my "photo cushion".The response to my order was swift and efficient and the quality of the printed image is very good”

Helpful Report

Posted 3 years ago

“Order was for a present and it took five days for a proper reply. At last minute after I got a DPD delivery confirmation the order was cancelled. I’ve messaged to find out why but got nothing. Then I received an unprofessional message from the M.D. will never recommend this company even if last on earth”

Helpful Report

Posted 3 years ago

“Placed my order well in time for a Christmas present. Got told a day before last Christmas delivery that they no longer had the colour I wanted in stock. I then get an update the 3rd of January to say I will have it at the latest the next week. I requested the bean bag to be delivered to the person I had bought it for. This was confirmed by the company by email. It finally arrives in February but not to the updated delivery address. Not once a proper apology or any compensation offered. Bean bag is ok quality but not worth the hassle.”

Helpful Report

Posted 5 years ago

“Very simple - Our delivery instructions were quite clear, and repeated on an RU Comfy confirmatory e-mail - " If out leave in porch ". Between RU COMFY and DPD this instruction was NOT carried out, with the result that a child's birthday present arrangements were spoiled, and we incurred a 50 mile round trip in our car to deliver the present one day late. Apologies were made but the fact that DPD could NOT deliver this as requested is appalling. Recompense WILL be requested. The product is yet to be seen.”

Helpful Report

Posted 5 years ago

“I couldn’t of asked for a better experience at rucomfy beanbags! Their customer service team was so helpful from browsing to delivery. I love my new beanbag and would recommend anyone who is looking for a beanbag to go to rucomfy. :)”

Helpful Report

Posted 5 years ago

“Excellent service from start to finish, lovely pet bed and bean bag would definitely recommend 10/10”

Helpful Report

Posted 6 years ago

“Material used in the pet bed was not as stated on their website. They stated memory foam but it was cheap regular infill foam so felt very ripped off. Extremely poor, arrogant customer service with no resolution. Received two chair cushions which were OK. Would not recommend due to poor after sales. I have also seen this same complaint from other customers regarding the unsatisfactory infill.”

Helpful Report

Posted 8 years ago

“The product i bought was adequate. My issue was with the delivery service which was stated as free and first class delivery. I waited and waited and the product arrived 2 weeks after the funds had been withdrawn from account. Also my query was not addressed by the company in a reasonable time. The company's official feedback site is Ekomi and when i tried to leave a 'poor' review, it was blocked by saying my email did not match, which is nonsense.”

Helpful Report

Posted 9 years ago

Rucomfy Bean Bags is rated 2.2 based on 11 reviews