RTO Materials Reviews

4.7 Rating 216 Reviews
95 %
of reviewers recommend RTO Materials
4.7
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
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1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous
Anonymous  // 01/01/2019
I've been sourcing materials from Sarah and Emily at RTO Materials for several years now, and I'm truly grateful for their exceptional service. Their dedication to providing high-quality resources tailored precisely to our needs has been invaluable. Whenever I've explored alternatives from other publishers due to specific unit requirements, I've found their materials to be overly comprehensive and not aligned with the outcomes we aim for. Thanks to Sarah and Emily, we've been able to customize our materials to comply with state legislations seamlessly. RTO Materials isn't just a curriculum provider; they possess extensive expertise in the VET sector and deeply understand the unique challenges faced by private RTOs like ours in today's landscape. Their support has been instrumental in navigating these challenges, and notably, they've significantly reduced our business expenses each year. With utmost confidence, I highly recommend RTO Materials for anyone seeking reliable and tailored resources for their RTO needs. In addition, the service offered by Sarah and Emily is amazing. Their response time is very impressive and I know I can count on them to reply the same day. If you own an RTO and want to save money and work with a professional, supportive company for your learning materials, I recommend you contact Sarah and Emily.
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Posted 3 days ago
Hi Karyn, Thank you for your fabulous review. We really appreciate the lovely words. It's always a pleasure working with you. The RTO Materials team
Posted 3 days ago
RTO materials never fail to respond to you the next day. Their customer service is the best. Delivery and returns are excellent.
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Posted 1 week ago
Hi Eseta, Thank you for your review. It's always a pleasure working with you. The RTO Materials Team
Posted 1 week ago
We found RTO Materials very much by accident but I am happy we did. Not only were their resources a LOT cheaper (something important as we are self-funding our RTO), but they were always on hand to help you out even with unrelated questions about running an RTO. They are not only great and prompt on email but they will pick up the phone too. All in all, they have been a fantastic company to deal with in every way, shape, and form. If you are looking to start an RTO, I cannot recommend this organisation highly enough.
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Posted 1 week ago
Hi Wayne, Thank you for your brilliant 5 star review! We welcome you to RTO Materials and wish you luck as you start your RTO. We're here to help with whatever you need. The RTO Materials Team
Posted 1 week ago
After an extensive search for quality training and assessment resources to kick of our brand-new RTO, we came across RTO Materials. Emily and Sarah were extremely patient with us due to a long lead up time in purchasing these resources. We chose RTO materials due to the excellent quality of the resources, the look and feel of the product, and ease of navigation of each component for our students. Pricing was very competitive, and the products provided excellent value for money. The support materials for trainers/ assessors and the suite of supporting documents included in the package ensures that our RTO resources are fully compliant and that gives us peace of mind. RTO Materials are an excellent, high quality and comprehensive suite of learning and assessment materials. The prompt service and follow up provided by Emily and Sarah was exceptional. I would highly recommend RTO Materials, and they will always be our first choice to ensure our students have an exceptional learning journey.
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Posted 4 weeks ago
Hi Sushila, Thank you for your brilliant review. Welcome to RTO Materials. We look forward to working with you more in the future. The RTO Materials team
Posted 4 weeks ago
Emily is fantastic person.
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Posted 1 month ago
Hi Ruth, Thank you for your 5 star review. The RTO Materials team
Posted 1 month ago
Would like to send out a big thank you to RTO Materials for their fantastic resources. The high quality of these resources helped us through our resent re-registration audit.
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Posted 4 months ago
Hi, Thank you for your great 5 star review. The RTO Materials team
Posted 1 month ago
I have used RTO Materials resources for some years, and the experience has exceeded my expectations. The resources are comprehensive and up-to-date, well organised and easy to navigate. The attention to detail and accuracy in the content reflect a commitment to excellence. Sarah and Emily’s communication and willingness to go above and beyond to assist me has left a lasting positive impression. I highly recommend RTO Materials. The quality, innovation and ongoing support make these resources an invaluable asset to any training organisation.
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Posted 4 months ago
Hi Linda, Thank you for your lovely review. The RTO Materials team
Posted 1 month ago
Emily is wonderful and their materials are easy to understand and well explained. I have not checked the e-learning materials yet as we have not entered them into our LMS. Once that is done, then I will provide more review. I recommend them for anyone looking for assessment tools and materials.
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Posted 5 months ago
Hi Henry, Thank you so much for your lovely review. The RTO Materials team
Posted 4 months ago
Emily and Sarah at RTO Material have been fantastic in their customer service with very speedy turn arounds to answering my questions or providing an A+ service. Their prices are reasonable for what they are providing. My only thing that can a little frustrating is that the Performance Assessments are essentially a copy and paste of the Training Package requirements for the unit. There really is much thought in how participants can complete their assessments.
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Posted 5 months ago
Hi, Thank you for your review and feedback. We appreciate your comments. We are continuously striving to make sure our resources are the best they can be. Over time, as ASQA and customer requirements change, we adapt what we do to suit. I’m happy to say that we have changed the way that we put our Performance Assessments together. So, you will see your feedback implemented in all our newly written units from now on. The RTO Materials team
Posted 5 months ago
The package is comprehensive for both trainer and learner.
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Posted 5 months ago
Hi, Thank you for your review. The RTO Materials team
Posted 5 months ago
We appreciate RTO Materials efforts in creating learning and assessment materials. Their materials are well-organised and professionally presented, making them easy to navigate and understand. RTO Materials consistently delivers on time, and they offer a broad range of topics, which is beneficial for our wide scope! We would love to see more interactivity in the learning materials (e.g., audio or video files) to keep the learner highly engaged.
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Posted 6 months ago
Hi there, Thank you for your review. We appreciate your feedback. The RTO Materials team
Posted 5 months ago
I teach Community Services and was daunted by having to revamp our old training and assessments. We decided to look into RTO Materials who provide the whole package, and at a reasonable price. Once we decided to purchase the resources, they were delivered to us via email within a couple of days. I was very pleasantly surprised with the units we received. The resources were easy to use for the trainer and the students. We were able to start using our materials quite quickly without having to change much. I like the Learner Evidence doc which helps students keep track of their own learning and performance against criteria required for the units. Any emails or concerns I have had, have been dealt with quickly. It was a very positive experience dealing with RTO Materials.
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Posted 6 months ago
Hi Karen, Thank you for your great 5-star review. We appreciate you sharing your lovely comments. We look forward to working with you more. The RTO Materials team
Posted 6 months ago
Thank you to Emily and the team at RTO Materials. The great customer service you provide is always prompt, professional and helpful. There is a wide range of learning and assessment materials available which are competitively priced and provided in a format that can easily be contextualised for our needs.
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Posted 7 months ago
Hi Kylie, Thank you for your great review. The RTO Materials team
Posted 6 months ago
RTO materials provides a comprehensive base of materials and assessments which we then tailor to our industry. The staff at RTO materials provide prompt service and are very communicative.
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Posted 7 months ago
Hi Robert, Thank you for your great 5 star review! The RTO Materials team
Posted 7 months ago
The new Workplace Simulator is a must have for your pool of resources. The provision of extra case studies and organisational policies and procedures are great time savers.
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Posted 8 months ago
Hi Kellie, Thank you for your great review. Our Workplace Simulator has been very popular and we're so glad you're enjoying using it! The RTO Materials team
Posted 7 months ago
I have used RTO Materials resources for some years and I am thrilled to be able to use their brand new simulator. It will make such a difference to our training sessions with the use of video and written material to assist the trainer and the learner with some "real workplace case studies".
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Posted 9 months ago
Hi Christine, Thank you for your great review. Our Workplace Simulator has been very popular. We're so glad you're enjoying using it and finding it helpful. The RTO Materials team
Posted 7 months ago
RTO Materials is our first go to company to purchase resources. Sarah and her staff are very helpful, approachable and professional. They are the best price on the market and the learner resources are brilliant. I highly recommend RTO Materials and their products. Karyn Calcino Health Industry Training
Helpful Report
Posted 10 months ago
Hi Karyn, Thank you for your lovely 5 star review. We really appreciate your comments. The RTO Materials team
Posted 10 months ago
Resources are clear, concise, complete and informative. Services is excellent and in a timely manner.
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Posted 10 months ago
Hi Janet, Thank you for your great review! The RTO Materials team
Posted 10 months ago
The assessment tools are good and it satisfies the client requirements. Most importantly, the assistance provided by Emily was incredible. I have know Emily and Sarah for last few years and they have been consistently doing amazing job to fulfil their client’s requirements. Thanks RTO Materials team😀
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Posted 10 months ago
Hi Sohal, Thank you so much for your lovely 5 star review. The RTO Materials team
Posted 10 months ago
helpful, prompt, great resources, great customer service
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Posted 11 months ago
Hi Christine, Thank you for your 5 star review. The RTO Materials team
Posted 11 months ago
RTO Materials is rated 4.7 based on 216 reviews