Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.87

4.9 Rating 5,070 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,070 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the product was far smaller than expected (no dimensions given on line) I will wait for confirmation that the refund has been credited to my account before commenting further”

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Posted 2 years ago

“Excellent, tho the delivery was a large box and just left outside my house when no body was in? I'd question your service....”

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Posted 2 years ago

“Hi I ordered a 10ft pool for my sons birthday set it up today as he was meant to be having a pool party but the white rim has a hole in it somewhere as it keeps going down once pumped up now I have 1 very upset birthday boy”

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Posted 2 years ago

“5 rating excellent service delivery and collection next day”

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Posted 2 years ago

“Paid for goods only to be told had to order from somewhere else”

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Posted 2 years ago

Good morning, Thank you for your review. We are sorry to hear of your disappointment however, we can see your order was successfully delivered on Thursday 17th June 2021 at 08:47. If there is any problems please let us know. Kind regards, Roys Customer Service Team

Posted 2 years ago

“Having ordered a Water butt stand on line I did expect it to have been ready to pick up the next day, but it wasn’t ready and had to wait about 20 mins for staff to fetch it. I will not order on click and collect again. No time saving!”

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Posted 2 years ago

“Nothing to say”

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Posted 3 years ago

“Love this windspinner, but the bearings are very lose and I feel it wont last very long. Had one before which was quite solid, but this one very wobbly. Would have returned it, but too much hassle. Time will tell. 🤔”

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Posted 3 years ago

“I ordered 2 items so that there was only one postage to pay. After I’d placed the order got an email to say the butter dish was out of stock. So if I was to order it against from you I’d like free postage”

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Posted 3 years ago

“I was disappointed that there was a scratch on the light although it was brand new. I hope it wasn't a demo one that you boxed up! Also the base needed to be pushed in as it was out of alignment. It hadn't been fitted properly. Otherwise happy with light. Also no postage and packing was a bonus.”

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Posted 3 years ago

“No better or no worse than any other company.”

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Posted 3 years ago

“Very disappointed that my order was cancelled and the item I added on to get free delivery was the only item I recieved. I cant return this as we are still shielding as extremely vulnerable.”

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Posted 3 years ago

“Fast delivery which was great! however applied the weed killer on the day it arrived on to the weeds.. Day 03 still no dead weed???”

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Posted 3 years ago

“Wrong description of item no two heat settings as per yourself write up”

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Posted 3 years ago

“Good quick delivery, but lense was broken on indicator panel of trailer board, did send an email, but fortunately we had spare one from old board”

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Posted 3 years ago

“Product arrived in excellent condition but the postage was quite expensive. For the price of the postage I would expect the product to arrive next day or the day after but it took several days.”

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Posted 3 years ago

“Still haven't received my goods”

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Posted 3 years ago

Good morning, Thank you for your review. We can see this has been delivered on the 23rd April at 12.21. Kind regards Roys

Posted 3 years ago

“Cheap little watering can, handy size, good value, but the rose does not fit very well.”

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Posted 3 years ago

“I am not sure if it was due to Roy's packaging or couriers transportation but two plastic containers within the box were smashed which meant I had to transfer contents to other containers on receipt of package”

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Posted 3 years ago

“I haven’t received my items yet or had notification, except from Roy’s ,to tell me when I’m parcel is arriving. It’s not Roys that’s a problem it’s the delivery company”

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Posted 4 years ago

Roys of Wroxham is rated 4.9 based on 5,070 reviews