http://royaldeco.co.uk Reviews

1.00 Rating 3 Reviews
0 %
of reviewers recommend http://royaldeco.co.uk

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Anonymous
Anonymous  // 01/01/2019
AVOID!!!!! AVOID!!!AVOID!!!!! AVOID!!!
TERRIBLE SERVICE. SOFA NOT AS DECRIBED. I WAS PROMISED SPRINGS AND DOUBLE CUSHION WHICH IS NOT THE CASE. I FEELS LIKE YOUR SITTING ON A HARD FLOOR. I WAS PROMISED WATER RESIATNTANT MATERIAL, IN FACT I PAID EXTRA. AGAIN, YOU'VE GUESSED, NOT THE CASE. DAMAGED ON DELIVERY. DELIVERY DRIVER DAMAGED MY PROPERTY ON DELIVERY AND WHERE VERY VERY RUDE. SPEAKING IN POLISH! USING FOUL LANGUAGE IN FRONT OF MY DAUGHTERS. IVE EMAILED WITH NO RESPONCE. SOFA IS BADLY MADE AND HAS SINCE BROKE ON THE RIGHT HAND SIDE OF THE U SHAPED SOFA I WAS PROMISED. STILL NO RESPONCE TO MY EMAIL. INSTEAD I HAVE A INCOMPETENT WOMAN WHO'S NAME IS MARI, WHO ACTUALLY CALLED ME MARI ON 1 OF OUR MANY CALLS BEFORE DELIVERY. THIS SHOULD HAVE BEEN A RED FLAG THEN!!!!! STILL NO REFUND!!!!!!!
VERY VERY ANGRY CUSTOMER.
Posted 1 week ago
Avoid this dodgy company at all cost !I ordered a sofa from this seller on eBay and paid by cash, very low-quality fabric, extremely hard and uncomfortable... is litterally like sitting on cement.
On the same day of the delivery I asked to return it and for a refund. They are unresponsive, usually replying to my messages every 2 days and always using different excuses and delaying things.
Not able to speak to anyone over the phone as nobody answer on their public phone number .
I asked for a return and a refund since 3 weeks, STILL NOTHING IS SORTED.
Posted 1 year ago
Ordered bunk bed but arrived as uncompleted flat pack - missing safe guards, poorly painted with mixed of gloss and matt paint. Very bad quality of pine used for bed slabs, few cracked within a week. Definitely not value for money and definitely not recommended.
Posted 1 year ago
http://royaldeco.co.uk is rated 1.00 based on 3 reviews