Royal Bathrooms Reviews

4.7 Rating 1,977 Reviews
94 %
of reviewers recommend Royal Bathrooms
4.7
Based on 1,977 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Royal Bathrooms Reviews
Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 12th April 2024
Anonymous
Royal Bathrooms 5 star review on 30th March 2024
Anonymous
Royal Bathrooms 5 star review on 28th March 2024
Homer
Royal Bathrooms 5 star review on 28th March 2024
Homer
Royal Bathrooms 5 star review on 28th March 2024
Homer
Royal Bathrooms 5 star review on 28th March 2024
Homer
Royal Bathrooms 5 star review on 16th February 2024
Toni
108
Anonymous
Anonymous  // 01/01/2019
Really pleased with the shower screen, looks great and arrived quickly with great communication, would recommend, thank you.
Helpful Report
Posted 4 months ago
Hello Thank you for your feedback, We are glad you are happy with your wetroom screen and quick delivery and communication. Adam from Royal Bathrooms
Posted 4 months ago
Easy to order, good choice and prices. Arrived on time and delivered by own courier and therefore goods carefully packed and handled
Helpful Report
Posted 4 months ago
Hello Thank you for leaving a review, We are glad you are happy that the website was easy to order from and had good choices and prices the order arrived on time, Also how the goods were carefully packed and handled. Harry from Royal Bathrooms
Posted 4 months ago
Bought a shower tray and riser kit to make life easier. Very disappointed when when the instruction said that if you are going to mount this tray on a riser kit you must use a baseboard excersery kit a extra £70 . If I had known that l would not have bought the riser kit as I would have made my own out of 4x2 timber. Also the kit has no instructions just a QR code.
Helpful Report
Posted 4 months ago
Hello Thank you for your feedback, Please note that the riser kits come with a document on how to install them, They are provided with the riser kits in the box, Please see below. https://www.mx-group.com/fitting-instructions/#shower-tray-accessories Please note that if you are using just 4x2 timber you still have to use a baseboard as well. Adam from Royal Bathrooms
Posted 4 months ago
Ordered toilet and when installed at weekend found that there was a crack in the rear on the u bend Contacted Royal Bathrooms on the Sunday afternoon and didn't expect anything to happen until Monday ,but i recieved an email saying a new toilet would be delivered on Monday . At 3pm on Monday a new toilet was duly delivered and the old faulty one uplifted Fantastic service from Royal Bathrooms
Helpful Report
Posted 4 months ago
Hello Thank you for leaving a review, We appreciate your kind words for how the customer service team have resolved an issue for you where we are closed on the weekends however have turned this around and arranged a replacement within 24 hours of first contact. Harry from Royal Bathrooms
Posted 4 months ago
Quadrant shower tray and enclosure. Good product, good quality, good price, efficient delivery. Certainly better than my experiences with Victorian Plumbing. Will use again.
Helpful Report
Posted 4 months ago
Hello Thank you for your feedback, We are glad you are happy with your Imperial 800MM quadrant enclosure and shower tray, The price the quality and the delivery team. Adam from Royal Bathrooms
Posted 4 months ago
First time I've used you guys.... Very impressed. Good clear website. Good prices. Great delivery terms. Very helpful delivery guy (look after this guy, not much English/or just quite, but helpful and polite). Regards Andrew bdp
Helpful Report
Posted 4 months ago
Hello Thank you for leaving a review, We will contact the couriers and let them know you was happy with the delivery process and how helpful the driver was, Also you was impressed by the website and prices. Harry from Royal Bathrooms
Posted 4 months ago
Excellent service ordered goods which are excellent quality took only 3 days to arrive and was surprised to find the 2 cabinets id purchased were already built up so no messing about thank you Royal Bathrooms
Helpful Report
Posted 4 months ago
Hello Thank you for your feedback, We are glad you are happy with the fast delivery which arrived within 3 days and also the quality of the Indigo grey gloss units you purchased and the fact they were already installed. Harry from Royal Bathrooms
Posted 4 months ago
excellent service
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Posted 5 months ago
Hello Thank you for leaving a review, We are glad you are happy with your Elena 600MM vanity unit with semi recessed basin. Adam from Royal Bathrooms
Posted 5 months ago
EXCELLENT ITEMS JUST THE JOB,GOOD PRICE THANK YOU
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Posted 5 months ago
Hello Thank you for your feedback, We are glad you are happy with your Elena close-coupled toilet and the price for this toilet. Harry from Royal Bathrooms
Posted 5 months ago
the actual toilet seems great, but the seat is a bit cheap feeling and the seat keeps dropping down
Helpful Report
Posted 5 months ago
Hello Thank you for leaving a review, We are glad you are happy with your toilet, We will get the customer service team to contact you regarding your toilet seat issue you are facing. Adam from Royal Bathrooms
Posted 5 months ago
Great quality items - much better than expected and delivered so fast!
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Posted 5 months ago
Hello Thank you for your feedback, We are glad you are happy with your Abacus close coupled toilet and also vanity unit from the Modena range. Also the fast delivery, We will contact the couriers and let them know you were happy with the fast delivery. Harry from Royal Bathrooms
Posted 5 months ago
Quality products delivered earlier than expected.
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Posted 5 months ago
Hello Thank you for leaving a review, We are glad you are happy with your Qubix L shape bath and the fast delivery. Adam from Royal Bathrooms
Posted 5 months ago
Browsing to delivery was excellent and no silly price delivery charges. Have not yet fitted the item so cannot comment on that yet
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Posted 5 months ago
Hello Thank you for your feedback, We are glad you was impressed with our website and how easy it was to browse and also the free delivery we offer on all of our standard orders. Harry from Royal Bathrooms
Posted 5 months ago
Excellent quick delivery
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Posted 5 months ago
Hello Thank you for leaving a review, We are happy that your order arrived quickly and we will contact the couriers and update them that you were happy with this. Adam from Royal Bathrooms
Posted 5 months ago
I am very happy with our purchase. Delivery was very fast indeed. Highly recommended.
Helpful Report
Posted 5 months ago
Hello Thank you for your feedback, We will contact the couriers and let them know you were happy that the delivery was received fast and on time. Harry from Royal Bathrooms
Posted 5 months ago
Excellent service from start to end. I am Very happy with the items I ordered from you. Needed replacement bath had no issues replacing it. Thank you ! keep it Up!
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Posted 5 months ago
Hello Thank you for leaving a review, We are glad you are happy with the service from start to finish, Also the customer service team who assisted you with a replacment bath. Adam from Royal Bathrooms
Posted 5 months ago
Excellent product and prices, company quick to respond to messages and very helpful. Would buy from again.
Helpful Report
Posted 5 months ago
Hello Thank you for your feedback, We are glad that you are impressed with your order and prices, As well as the customer service team who were quick to help and respond to you. Harry from Royal Bathrooms
Posted 5 months ago
Item arrived on time slightly damaged customer services were fantastic arranged for a replacement next day Thank you
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Posted 5 months ago
Hello Thank you for leaving a review, We are glad the customer service team has resolved the issue for you immediately and sent out a new unit the next day for you. Adam from Royal Bathrooms
Posted 5 months ago
Really love my mirror, looks really impressive. Great service, arrived on time. I went for royal bathrooms because their prices for a round mirror were the best, almost half the price of your well known companies. I did my research and their mirror looked better, especially the back light. Mine has 2 light options. A warmer yellow light which is perfect for the evening. Constant updates on the delivery times too
Royal Bathrooms 5 star review on 1st November 2023
Helpful Report
Posted 5 months ago
Hello Thank you for your feedback, We appreciate you sharing a photo of your mirror and also sharing your experience on how the delivery went also the price. Harry from Royal Bathrooms
Posted 5 months ago
Arrived quickly. Pleasant transaction. Would recommend .
Helpful Report
Posted 5 months ago
Hello Thank you for leaving a review, We are glad you are happy with the fast delivery and the transaction was pleasant. Adam from Royal Bathrooms
Posted 5 months ago
Royal Bathrooms is rated 4.7 based on 1,977 reviews