4.73 Rating 3,827 Reviews
97% of reviewers recommend

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"I’m happy with the service I received today. Confirmed all my details were correct and up to date."
Posted 1 week ago
"Was actually very straight forward, would recommend although haven't had to make a claim"
Posted 1 week ago
"Most things can be managed online, so makes it fairly easy."
Posted 1 week ago
"So far, the best Home Emergency and Boiler cover (Landlord) that we have found. Having been ceremoniously dropped by a previous provider no longer covering Let properties, I had to shop around for replacement protection. A challenge, as the boiler is over 10 years old. Luckily I found Row/BIG Warranties. From browsing and obtaining a quote on their website, to calling them and getting an excellent deal, I have found them to be incredibly professional, thorough and providing a very comprehensive cover, at a price CHEAPER than we have paid the last two years. I am actually happy that our previous insurer no longer cover Let properties, as feel much happier with our choice of Row/BIG Warranties. I have faith that their service in the event of an emergency will be equally as good. To add, the advisor who dealt with me on the phone was excellent."
Posted 1 week ago
"Took only 4 minutes to complete a landlords insurance policy. Minimal info required unlike some other companies. Comprehensive cover with simple choices."
Posted 1 week ago
"This was so easy to work with and simple sort out with very helpful to use."
Posted 2 weeks ago
"Phone call to update insurances. Alan was polite, pleasant and helpful."
Posted 2 weeks ago
"Excellent value for money."
Posted 2 weeks ago
"Really good value for money"
Posted 2 weeks ago
"Best insurance company"
Posted 2 weeks ago
"Very polite and clear. Perfect experience"
Posted 2 weeks ago
"Very happy so far"
Posted 2 weeks ago
"Very good website and easy to use, really good quote which I accepted."
Posted 2 weeks ago
"Excellent. Wait times for a response to call was very short. Refreshing."
Posted 2 weeks ago
"Thanks for updating my boiler cover."
Posted 2 weeks ago
"Quick and easy to arrange, and prices are very reasonable."
Posted 2 weeks ago
"Friendly and helpful service from Danielle!"
Posted 2 weeks ago
"Danielle was very curtious,friendly and well mannered ."
Posted 2 weeks ago
"I joined up with and also spoken on the phone very helpful not had to claim yet but hopefully as helpful when I need to claim it will be as easy"
Posted 2 weeks ago is rated 4.73 based on 3,827 reviews

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