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Row.co.uk Reviews

4.73 Rating 3,827 Reviews
97% of reviewers recommend Row.co.uk
Company Reviews
Read Row.co.uk Reviews
80.66%
3087 Reviews
15.94%
610 Reviews
1.20%
46 Reviews
0.24%
9 Reviews
1.96%
75 Reviews
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Phone:
0844 3186870

Email:
customerservices@row.co.uk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sandra Allen
Verified Buyer
"I’m happy with the service I received today. Confirmed all my details were correct and up to date."
Helpful Report
Posted 1 week ago
Greg
Verified Buyer
"Was actually very straight forward, would recommend although haven't had to make a claim"
Helpful Report
Posted 1 week ago
Jim Munday
Verified Buyer
"Most things can be managed online, so makes it fairly easy."
Helpful Report
Posted 1 week ago
Sally
Verified Buyer
"So far, the best Home Emergency and Boiler cover (Landlord) that we have found. Having been ceremoniously dropped by a previous provider no longer covering Let properties, I had to shop around for replacement protection. A challenge, as the boiler is over 10 years old. Luckily I found Row/BIG Warranties. From browsing and obtaining a quote on their website, to calling them and getting an excellent deal, I have found them to be incredibly professional, thorough and providing a very comprehensive cover, at a price CHEAPER than we have paid the last two years. I am actually happy that our previous insurer no longer cover Let properties, as feel much happier with our choice of Row/BIG Warranties. I have faith that their service in the event of an emergency will be equally as good. To add, the advisor who dealt with me on the phone was excellent."
Helpful Report
Posted 1 week ago
Mike Stacey
Verified Buyer
"Took only 4 minutes to complete a landlords insurance policy. Minimal info required unlike some other companies. Comprehensive cover with simple choices."
Helpful Report
Posted 1 week ago
Philip
Unverified Reviewer
"This was so easy to work with and simple sort out with very helpful to use."
Helpful Report
Posted 2 weeks ago
Ann Jones
Verified Buyer
"Phone call to update insurances. Alan was polite, pleasant and helpful."
Helpful Report
Posted 2 weeks ago
David
Verified Buyer
"Excellent value for money."
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Really good value for money"
Helpful Report
Posted 2 weeks ago
Loredana
Verified Buyer
"Best insurance company"
Helpful Report
Posted 2 weeks ago
Heather Sanders
Verified Buyer
"Very polite and clear. Perfect experience"
Helpful Report
Posted 2 weeks ago
Hollie Payne
Verified Reviewer
"Very happy so far"
Helpful Report
Posted 2 weeks ago
Stephen Egan
Verified Reviewer
"Very good website and easy to use, really good quote which I accepted."
Helpful Report
Posted 2 weeks ago
Anne Whitehorn
Verified Buyer
"Excellent. Wait times for a response to call was very short. Refreshing."
Helpful Report
Posted 2 weeks ago
Nida Albano
Verified Buyer
"Thanks for updating my boiler cover."
Helpful Report
Posted 2 weeks ago
Judy W.
Verified Reviewer
"Quick and easy to arrange, and prices are very reasonable."
Helpful Report
Posted 2 weeks ago
Pamela Allen
Verified Buyer
"Friendly and helpful service from Danielle!"
Helpful Report
Posted 2 weeks ago
Leeiam Matthew Paul Collins
Verified Buyer
"Thanks"
Helpful Report
Posted 2 weeks ago
Patricia Barclay
Verified Buyer
"Danielle was very curtious,friendly and well mannered ."
Helpful Report
Posted 2 weeks ago
Anonymous
Unverified Reviewer
"I joined up with row.co.uk and also spoken on the phone very helpful not had to claim yet but hopefully as helpful when I need to claim it will be as easy"
Helpful Report
Posted 2 weeks ago
Row.co.uk is rated 4.73 based on 3,827 reviews
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