Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.75

4.8 Rating 463 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 463 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, efficient and friendly. Will definitely use again.”

Helpful Report

Posted 1 year ago

“RWR made a much loved but battery leak damaged watch as good as new! Regularly emailed me with progress and for authorisation and didn’t charge me until I had received my repaired watch. I thoroughly recommend this excellent, efficient, polite and helpful company.”

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Posted 1 year ago

“Efficient customer services. Full service, new battery, sealing and thorough clean in a few hours at a reasonable price”

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Posted 1 year ago

“Good communications did take a while but this was due to a part needed and very happy with the Finnish thanks guys”

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Posted 1 year ago

“Quick efficient service. I was kept informed at all stages of the process. Very satisfied overall.”

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Posted 1 year ago

“Quick efficient service. My watch was repaired within an hour at a reasonable cost. Staff super friendly too”

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Posted 1 year ago

“Great communication, fast efficient service and a fair price. Repaired the damage to my watch after a poor repair by another company. I would highly recommend RWR”

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Posted 1 year ago

“Absolutely fantastic service!! Definitely recommend. 5 stars!”

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Posted 1 year ago

“Left my watch while I was on a lunch break and was ready when I came back 50 mins later great job for a good price £30 cheaper an was convenient”

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Posted 1 year ago

“Highly recommended, service is professional and efficient. Ross himself is so accommodating.”

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Posted 1 year ago

“Very positive experience overall: went there to have battery replacement / general maintenance, they said 45 mins and it was all done in 40, so quite happy with that. Also the person there was very helpful and polite (which helps a lot). I'd remove half a start due to prices being on the expensive side (although I'm not an expert in the field). At the end of the day recommended.”

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Posted 1 year ago

“Happy with the services, very professional and helpful. I would definitely recommend.”

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Posted 1 year ago

“They’ve had my Tag watch for months and now won’t communicate with me. I first sent it in January but it wasn’t fixed. Sent to them again in February ( still broken) and again mid May and now I can’t seem to get through to them Am very frustrated - as well as £245 worse off”

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Posted 1 year ago

“Extremely helpful and efficient service. Prompt turn around. 7 days from my postage to return delivery. Only place I could find that dealt with Roamer watches. Pleased woth service and price. Will definitely use again”

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Posted 1 year ago

“I booked my watch in for a new movement and sapphire crystal back in November 2021. I assumed it would be ready before Xmas but their stall in the Glades shopping centre disappeared due to their lease not being renewed when i phoned to inquire. Just had a text last Thursday to say its ready. I would have been happy with an apology for the long delay and a discount as a goodwill gesture, the perhaps I wouldn't be giving a bad review.”

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Posted 2 years ago

“They have had the watch since September for a repair of a button and a full service, no updates in these last few months despite calling and visiting the Bromley branch a few times, I don't feel like they care about customer service at all and will not use this company again. No communication, no contact, no updates in months. And would not recommend.”

Helpful Report

Posted 2 years ago

“Waste of time.They say it's 2 week turnaround usually. had my watch for 6weeks and in the end said that there is no parts available.( Broken crown to any generic. ) No communication in between, nothing. They are just joke. Maybe good fo changing batteries an stuff.”

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Posted 2 years ago

“they will not answer the phone or a dozen emails - they have had my watch for months and i assume they are either out of business or lost it - does anyone know if they are still operating ?”

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Posted 2 years ago

“TAG watch battery replacement and clean, excellent quick service”

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Posted 2 years ago

“Good professional service.”

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Posted 2 years ago

Ross Watch Repairs is rated 4.8 based on 463 reviews