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Ross Watch Repairs Reviews

4.8 Rating 463 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

4.8

Based on 463 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Elaine . Birmingham

Ross Watch Repairs 5 star review on 26th February 2021

Ross Watch Repairs 5 star review on 23rd May 2020

Ross Watch Repairs 5 star review on 10th August 2018

Ross Watch Repairs 5 star review on 9th January 2018

Ross Watch Repairs 5 star review on 13th April 2017

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a first time customer of Ross Watch Repairs, so I was guided by the previous reviews both recent and historic and decided that they were worth contacting. Reassuringly the replies were rapid and comprehensive thus giving me confidence to go ahead with my Longines battery replacement, reseal to spec. and polish. Total time off my wrist from start to finish was exactly one week (7 days)precisely as promised. Great communication throughout. Perhaps most importantly my watch arrived back looking and feeling brand new. Very happy indeed and would definitely recommend Ross Watch Repairs.”

Posted 10 months ago

“Total shambles. Sent my Breitling for a mini service in January, watch was sent back following this service and testing and not working correctly. Sent watch back and was told it requires a complete overhaul...yeah a few days after a mini service and testing....hmmmmmm I agreed to the overhaul, sent watch off again, have chased countless times, frustrated at no response I asked if they had lost the watch. Was called back to say they had the watch in their hands and it hadn't been lost and were awaiting parts. Chased another few times, no response than after kicking off again I was told the watch had been sent to a Breitling specialist for repair and that they had told me that the last time we spoke....utter rubbish, I was told the watch was in Craigs hand, and he was looking at it....he even described the watch, the strap and the travel pouch it was sent in....someone is telling porkies somewhere. Last time I chased I was so frustrated I told them to shove the watch as that's 6 months now, lord knows where the watch is and the whole process has been a complete shambles. They now have a Breitling Chronospace, £195 for the mini service and hopefully a visit soon from the local trading standards team whom I have reported them to. Watch is about to be marked lost / stolen on The Watch Register with Ross Watch Repairs as the last people to have sight of it.”

Posted 10 months ago

“Fast and good quality service”

Posted 11 months ago

“Gucci no longer replaces batteries or services older models so I was delighted to find Ross Watch Repairs at London Bridge. Friendly, fast and efficient service and I'm so pleased to be wearing my watch again, so much so that I'm taking my other Gucci to them. Prices are cheaper than Gucci and you don't have to wait weeks for your watch to be returned. Well done Ross Watch Repairs!”

Posted 1 year ago

“Absolutely scumbags who took advantage of my family. Swapped original parts for less valuable mechanisms. Stay well clear!!!”

Posted 1 year ago

“Excellent service at a reasonable price. Prompt, efficient. Made Tiffany watch look like new. Would not hesitate to use again”

Posted 1 year ago

“Great service and friendly staff really knowledgeable would really recommend”

Posted 1 year ago

“Excellent customer service. Went out of their way to look after me. My old tissot watch looks as good as new after a mini service by Alec at The Shard. Very happy”

Ross Watch Repairs 5 star review on 7th February 2023

Posted 1 year ago

“Could not fault the service. the price and the quality of the work. Very pleased.”

Posted 1 year ago

“Very quick turnaround with friendly customer service. Would highly recommend!”

Posted 1 year ago

“Amazing and efficient service and much more reasonable than other places”

Posted 1 year ago

“Very friendly and professional service, had my watch battery changed in 30min”

Posted 1 year ago

“Amazing high quality service and communication”

Posted 1 year ago

“Very easy to use the kiosk at the Shard, kept me informed on progress of the repairs and gave good transparency on costs. A successful repair!”

Posted 1 year ago

“Really great service, friendly and reliable. Great prices and customer service.”

Posted 1 year ago

“Very quick service for full clean and new battery. Highly recommend. Location is great if you are looking to do same day repair as it is located next to the shard and borough market.”

Posted 1 year ago

“Very quick service for full clean and new battery. Highly recommend. Location is great if you are looking to do same day repair as it is located next to the shard and borough market.”

Posted 1 year ago

“I used their shop/kiosk at The Shard, super friendly, quick and know their stuff. Much easier than sending away and waiting weeks for battery replacement.”

Posted 1 year ago

“Excellent service, very speedy turnaround. this is the second time we've used Ross Watch repair. my wife was incredibly happy with how much the watch looked like new having had it repaired and cleaned - not very often i say it... BIG WELL DONE”

Posted 1 year ago

“I used the mail order service & it was quick and there was good communication regarding the various options. Would definitely use again.”

Posted 1 year ago

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Ross Watch Repairs is rated 4.8 based on 463 reviews