Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Rating: 4.77

4.8 Rating 9,534 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,534 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2024

Ross Handling Ltd 5 star review on 7th March 2024

101

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

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Posted 3 years ago

“The castors are fine; but we were badly advised and bought the wrong ones. For heavy mahogany furniture we ought to have bought peg and socket and not screw fittings. If you have an "advisory" page, you might consider adding this information.”

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Posted 1 month ago

“Placed an order online as the website suggested stock, but was then told parts were out of stock and would be some weeks on backorder. I waited and after chasing was told of further delays but then offered a part-shipment which I accepted. The part shipment was never dispatched and eventually, some days later the full shipment arrived. This one small part caused delays in our completing the assembly of our products. Email communication throughout was slow and not very responsive.”

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Posted 1 month ago

“Good products, low price and quick delivery”

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Posted 5 months ago

Thank you David for your 5 star rating of Ross Handling Ltd, we really appreciate it! We are proud to offer good products, low price, and quick delivery and we're glad that you were pleased with your experience.

Posted 5 months ago

“Order arrived promptly and was well packaged.”

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Posted 5 months ago

Thank you, John, for your 5 star rating of Ross Handling Ltd! We're glad to hear that your order arrived promptly and was well packaged. We appreciate your feedback and will strive to continue to provide excellent service in the future.

Posted 5 months ago

“Very helpful and quick delivery”

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Posted 5 months ago

Thank you so much, Jayne, for your 5-star rating of Ross Handling Ltd. We are pleased to hear that you had a positive experience with us, from our very helpful staff to our quick delivery. We really appreciate your loyalty!

Posted 5 months ago

“Although I ordered some wheels 5 days ago i have not even received an email to say that the wheels have been shipped yet. Considering that the website stated that the wheels would be shipped via a Fedex 2 day service I feel that i can not rate Ross as a five star supplier. Hopefully the wheels will arrive soon, but i am not too optimistic at the moment. Just had an email to let me know that they are out of stock - hopefully i will get them in Mid-Jan.”

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Posted 5 years ago

“Wide selection, accurate dimensions, promptly issued. Would recommend.”

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Posted 5 years ago

“Third time I have used Ross Castors - good range of products, and always very quick and efficient.”

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Posted 6 years ago

“Castors delivered on time and work well on equipment.”

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Posted 7 years ago

“Ross Casters offer a very wide choice, my chosen casters are perfect for the task. Excellent value, would recommend this company & will definitely use Ross casters again.”

Ross Handling Ltd 5 star review on 14th November 2016

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Posted 7 years ago

“Perfect!”

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Posted 8 years ago

“quality products, fast service. excellent!”

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Posted 4 years ago

“Good sorry that’s all I have time for thanks for your help”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 9,534 reviews