Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,917 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,917 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 8th April 2024

524

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service will use again x”

Helpful Report

Posted 1 year ago

“Item arrived in good time with a good delivery. Nice piece of furniture. Would recommend.”

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Posted 1 year ago

“Nice quality dining chairs, delivered quickly, were well packed and easily assembled.”

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Posted 1 year ago

“I'm not commenting about the product. However it wasn't as I thought it would be and would like to return the item. It is a headboard. I thought it would be sturdier. I've tried to start the return process and it's proving impossible. I'm hoping not to run out of time to return. If I eventually succeed I will be charged at least £20! I find this is unacceptable. Please HELP!!!”

Helpful Report

Posted 1 year ago

Hello, We are sorry you wish to return your item. We can see that we have emailed you several times and are still awaiting a reply from you. Please refer to our returns policy for the fees for returned items. Please respondt o our emails so we can resolve this for you. Kind regards

Posted 1 year ago

“Delivery took longer than anticipated, online said 1-3 days took 5. One item was broken waiting for replacement which is another 3-5 days. Quality ok but you get what you pay for !”

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Posted 1 year ago

Hello, We are sorry delivery was slightly later than expected, we do try to hit our targets. Unfortunately, this does not always happen for this we apologise. Kind regards Roseland

Posted 1 year ago

“Ordering was easy and delivery efficient. Product well made, good value for money.”

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Posted 1 year ago

Hello, We are delighted you love the item and found ordering easy. We do hope we can be of service in the future. Kind regards Roseland

Posted 1 year ago

“Delivery was very fast. It didn’t take us too long to put up the gazebo. Absolutely love it. We’ve had sunny days and rainy days and it has protected us through both. The only niggle are the eyelets which ideally could have been further out as there is some dripping through them when it rains and as we have a corner sofa in the garden obvious this gets wet having to be placed on the edge, although the brass rings which surround the eyelets does stop the rain from running straight in.”

Roseland Furniture 5 star review on 26th July 2022

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Posted 1 year ago

Hello Michelle Thank you for the photos and your comments, it does look like it fits in well and is a great addition to the garden. Kind regards Roseland

Posted 1 year ago

“Have purchased numerous pieces from Roseland, all solid and hard wearing. No issues. Lovely. The wardrobe just purchased I hate to say is not so solid and was difficult to assemble. Had to get a replacement handle as well, as one did not even fit. Customer service sent a replacement through but for £700 it should have not been an issue. As an final note not too sure on the couriers used..... perhaps look for alternative as they weren't the best.”

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Posted 1 year ago

Hello Thank you for your feedback, we are sorry that there was an initial problem with your item, we are pleased that this was resolved for you. We do hope we can be of service in the future. Kind regards Roseland

Posted 1 year ago

“Fits really well in my hall. Couldn’t be more pleased with this unit.”

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Posted 1 year ago

“Good range of quality furniture at affordable prices, informative, professional service and fast delivery”

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Posted 1 year ago

“ordered 2 item over the past few months both arrived damaged. First item about 10 emails numerous phone calls and about 5 no show appointments for a return. same thing is currently happening again 10 days and still not picked up.”

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Posted 1 year ago

Dear Janice Mullarkey We are sorry there have been delays in your delivery & collection, we can see the initial delivery slot failed, we can see delivery took place on the 16th and collection is due on the 27th. Kind regards Roseland

Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Ordered a Hall table it is really nice and looks good where it stands very well made and the bonus of being delivered already assembled was the icing on the cake. Thank you Roseland”

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Posted 1 year ago

“Speedy delivery Well packaged”

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Posted 1 year ago

“delivery said within 3 days but it took just over a week but when it did arrive the dressing table was everything i hoped for lovely quality and easily assembled”

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Posted 1 year ago

“Easy ordering and great swift delivery”

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Posted 1 year ago

“I have purchased several pieces of furniture from Roseland. They are finished to a high standard in a pleasing traditional country style. Built solidly, so I'm sure they will last for a long time. I'm already considering another purchase. Good product, good price, highly recommended.”

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Posted 1 year ago

“Furniture is sturdy. Well made and delivered assembled. A great relief for an OAP. Delivered free and kept informed of delivery date.”

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Posted 1 year ago

“Very nice quality. Complements our other oak furniture well. Very well packaged, with no damage to any component. Very straightforward to assemble. Delivery took a bit longer than proposed considering it was labelled as 'in stock'. Very pleased with this purchase.”

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Posted 1 year ago

“Good delivery. Quick service and efficient.”

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Posted 1 year ago

Roseland Furniture is rated 4.5 based on 22,917 reviews