Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,917 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,917 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

Write Your review

Tell us how Roseland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Roseland Furniture 5 star review on 8th April 2024

524

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the way my order was dealt with and how quickly it was delivered. The quality was excellent.”

Helpful Report

Posted 1 year ago

“came well packaged. Not pleased with it, but can't be bothered with all the hassle of sending it back. Darker than I expected, what looks like two draws is just one big draw with two handles. Inside the draws its sectioned in three with cheap chipboard. The whole back of the unit is cheap chipboard.”

Helpful Report

Posted 1 year ago

Hello Linda Pollard, We are sorry you are unhappy with the item. The pictures do show the drawer as one in the webpage photos, also there is a description of materials used, I do believe that the separators can be removed from the drawers. If you are not happy with the item we are happy for it to be returned in the original packaging. Please contact us at info@roselandfurniture.com where we can arrange this for you. Please also refer to our returns policy if you decide to return the item. Kind regards Roseland

Posted 1 year ago

“Excellent products, great quality and look amazing. Great value for money.”

Helpful Report

Posted 1 year ago

Hello Thank you for the great feedback, the unit looks impressive in situ, thank you for showing us. We do hope to be of service again in the future. Kind regards Roseland

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“I am very pleased with my parasol. Its just what I wanted. I had been looking on other sites to no avail. The company kept informed on when my goods would arrive.”

Helpful Report

Posted 1 year ago

“Kept up to date with delivery Information.”

Helpful Report

Posted 1 year ago

“I ordered a sideboard and the small bookcase from the Roseland range to start with and I was so impressed by the quality of these pieces I ordered the pedestal desk and television table as well. They are beautifully made, were well packaged and the delivery was on time and very professional.”

Helpful Report

Posted 1 year ago

“Good quality and the 2 pieces of furniture I bought ready assembled very well made and not expensive. 😊”

Helpful Report

Posted 1 year ago

“Brilliant quality for a reasonable price, very happy with the furniture I ordered! Delivery was quick and straightforward.”

Helpful Report

Posted 1 year ago

“Have received no delivery date yet, even though the item was listed as in stock, but am badgered with review requests every 2 days, not great.”

Helpful Report

Posted 1 year ago

Hello Jackie, We apologise for the delay in your item getting to you. We have contacted all involved and will update you as soon as we can. Again, our sincere apologies. Kind regards Roseland

Posted 1 year ago

“I purchased a 5 drawer tall boy.”

Helpful Report

Posted 1 year ago

“Quality contemporary furniture and great prices”

Helpful Report

Posted 1 year ago

“Absolutely fabulous furniture and precise delivery 🚚.Thank you so very much”

Helpful Report

Posted 1 year ago

“The service is excellent with good communications from the outset. We had an issue with the sideboard as it arrived damaged. The products come direct from the manufacturer and the quality control is not ideal. We contacted the manufacturer directly as per advice and a replacement was arranged very easily. We have purchased a TV stand to match our replacement cabinet so hope they both come without any issues.”

Helpful Report

Posted 1 year ago

“Chest of draws and 2 bed side cabinets are what was expected, however I would have liked soft closing of the draws”

Helpful Report

Posted 1 year ago

“Was disappointed in quality of furniture, bit light weight for solid oak. Also some drawers were ill fitting and odd dowel not fitted properly. Overall given the reasonable cost of items I was mostly happy with purchase.”

Helpful Report

Posted 1 year ago

Hello, We are sorry to see you are having issues with your item. To help us resolve this for you please contact us at info@roselandfurniture.com where our customer service team will be happy to help. Kind Regards Roseland

Posted 1 year ago

“Only ordered it yesterday afternoon got it this morning !!!”

Helpful Report

Posted 1 year ago

“Bought a large patio sun umbrella and it did everything they said it would do! Delivery was swift and the package undamaged and v friendly delivery service.”

Helpful Report

Posted 1 year ago

“Really pleased deliverey on time and was really well packed. Excellent service”

Helpful Report

Posted 1 year ago

“Great service, good solid furniture.”

Helpful Report

Posted 1 year ago

Roseland Furniture is rated 4.5 based on 22,917 reviews